Project:
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| ID | ||||||||
| 0007349 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Openbravo Deployment Options] Appliance rPath | critical | always | 2009-02-03 17:57 | 2009-08-31 16:23 | |||
| Reporter | psarobe | View Status | public | |||||
| Assigned To | jpabloae | |||||||
| Priority | immediate | Resolution | fixed | Fixed in Version | 2.40MP4 | |||
| Status | closed | Fix in branch | pi | Fixed in SCM revision | ||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | 2.40MP2 | SCM revision | ||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| Support ticket | ||||||||
| OBNetwork customer | No | |||||||
| Summary | 0007349: Rollback process doesn't work properly | |||||||
| Description | Environment: Upgrading SMB Network one 240 to 240MP2 After the rollback process finish, several problems occur: 1. The console still says: 240MP2. SEE ATTACH error_rollback.png 2. The tomcat service is down so you cannot enter into the application unless you restart manually. SEE ATTACH error_rollback.png 3. When going to System Information an error occurs, so for some reason the console crashes. SEE ATTACH error_rollback_2.png | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  error_rollback.PNG [^] (110,008 bytes) 2009-02-03 17:57
error_rollback_2.PNG [^] (129,292 bytes) 2009-02-03 17:57
error_rollback_3.PNG [^] (105,905 bytes) 2009-02-03 19:58
error_rollback_4.PNG [^] (110,751 bytes) 2009-02-03 19:59
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(0013093) psarobe (developer) 2009-02-03 18:02 edited on: 2009-02-03 18:18 |
Juanpa, After restarting manually the console then you see correctly the version 240. To me it's clear that for some reason the Rollback process doesn't reboot the system and that's the reason why the tomcat service is down and the console doesn't work properly Unfortunately after the rollback the console does not work properly because of: 1. If you go to System information it doesn't tell you the installed software. SEE ATTACH error_rollback_3.png 2. If you go to System Updates and press "Check for Updates" it doesn't do anything. SEE ATTACH error_rollback_4.png |
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(0013097) jpabloae (viewer) 2009-02-03 18:39 |
Once the rollback is done it performs a backup restore. That is why Tomcat is down. Did the restore finish? Once that is done the system is rebooted. |
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(0013100) psarobe (developer) 2009-02-03 19:20 |
1. The rollback finished and a message is shown saying that. 2. And for sure it doesn't reboot the system otherwise: 2.1 The tomcat would be up 2.2 I wouldn't have to restart the console |
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(0013102) psarobe (developer) 2009-02-03 19:23 |
Apart from that take into account my first note. Do you want me reboot the system manually and see if everything works fine? |
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(0013106) psarobe (developer) 2009-02-03 19:43 |
I reboot the system manually and still the same problems. I'm not able to check for updates and the system information doesn't tell you the installed software |
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(0013107) jpabloae (viewer) 2009-02-03 19:46 |
Did the update to MP2 do a backup before updating? Did you see if it started a restore after the rollback? |
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(0014573) jpabloae (viewer) 2009-03-11 12:45 |
There are 2 issue here: 1) The rollback fails because of a typo in /etc/init.d/raa-restore 2) The console fails because of issue 0007220. Once the typo in 1) is fixed I'll close this issue because the problem comes from 0007220. |
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(0016265) jpabloae (viewer) 2009-05-11 15:55 |
To be fixed in the upcoming 2.40MP4 release. |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-02-03 17:57 | psarobe | New Issue | |
| 2009-02-03 17:57 | psarobe | Assigned To | => jpabloae |
| 2009-02-03 17:57 | psarobe | File Added: error_rollback.PNG | |
| 2009-02-03 17:57 | psarobe | OBNetwork customer | => No |
| 2009-02-03 17:57 | psarobe | File Added: error_rollback_2.PNG | |
| 2009-02-03 18:02 | psarobe | Note Added: 0013093 | |
| 2009-02-03 18:03 | psarobe | Note Added: 0013094 | |
| 2009-02-03 18:06 | psarobe | Note Deleted: 0013094 | |
| 2009-02-03 18:18 | psarobe | Note Edited: 0013093 | |
| 2009-02-03 18:18 | psarobe | Priority | urgent => immediate |
| 2009-02-03 18:18 | psarobe | Severity | major => critical |
| 2009-02-03 18:39 | jpabloae | Note Added: 0013097 | |
| 2009-02-03 19:20 | psarobe | Note Added: 0013100 | |
| 2009-02-03 19:23 | psarobe | Note Added: 0013102 | |
| 2009-02-03 19:43 | psarobe | Note Added: 0013106 | |
| 2009-02-03 19:46 | jpabloae | Note Added: 0013107 | |
| 2009-02-03 19:58 | psarobe | File Added: error_rollback_3.PNG | |
| 2009-02-03 19:59 | psarobe | File Added: error_rollback_4.PNG | |
| 2009-02-06 16:25 | jpabloae | Status | new => acknowledged |
| 2009-02-13 16:37 | jpabloae | Status | acknowledged => scheduled |
| 2009-02-13 16:37 | jpabloae | fix_in_branch | => trunk |
| 2009-03-11 12:45 | jpabloae | Note Added: 0014573 | |
| 2009-04-29 11:36 | jpabloae | Relationship added | related to 0007220 |
| 2009-05-11 15:55 | jpabloae | Status | scheduled => resolved |
| 2009-05-11 15:55 | jpabloae | Fixed in Version | => 2.40MP4 |
| 2009-05-11 15:55 | jpabloae | Resolution | open => fixed |
| 2009-05-11 15:55 | jpabloae | Note Added: 0016265 | |
| 2009-05-25 22:09 | plujan | Status | resolved => closed |
| 2009-05-25 22:09 | plujan | Fixed in Version | => 2.40MP4 |
| 2012-07-19 13:11 | gorka_gil | Category | Appliance stack => Appliance rPath |
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