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ID
0007349
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Openbravo Deployment Options] Appliance rPathcriticalalways2009-02-03 17:572009-08-31 16:23
ReporterpsarobeView Statuspublic 
Assigned Tojpabloae 
PriorityimmediateResolutionfixedFixed in Version2.40MP4
StatusclosedFix in branchpiFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product Version2.40MP2SCM revision 
Review Assigned To
Summary

0007349: Rollback process doesn't work properly

DescriptionEnvironment:

Upgrading SMB Network one 240 to 240MP2

After the rollback process finish, several problems occur:
1. The console still says: 240MP2. SEE ATTACH error_rollback.png
2. The tomcat service is down so you cannot enter into the application unless you restart manually. SEE ATTACH error_rollback.png
3. When going to System Information an error occurs, so for some reason the console crashes. SEE ATTACH error_rollback_2.png

TagsNo tags attached.
Attached Filespng file icon error_rollback.PNG [^] (110,008 bytes) 2009-02-03 17:57


png file icon error_rollback_2.PNG [^] (129,292 bytes) 2009-02-03 17:57


png file icon error_rollback_3.PNG [^] (105,905 bytes) 2009-02-03 19:58


png file icon error_rollback_4.PNG [^] (110,751 bytes) 2009-02-03 19:59

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0007220 closedjpabloae After a time using the administration console, some windows are not available. 

-  Notes
(0013093)
psarobe (developer)
2009-02-03 18:02
edited on: 2009-02-03 18:18

Juanpa,

After restarting manually the console then you see correctly the version 240. To me it's clear that for some reason the Rollback process doesn't reboot the system and that's the reason why the tomcat service is down and the console doesn't work properly

Unfortunately after the rollback the console does not work properly because of:
1. If you go to System information it doesn't tell you the installed software. SEE ATTACH error_rollback_3.png
2. If you go to System Updates and press "Check for Updates" it doesn't do anything. SEE ATTACH error_rollback_4.png

(0013097)
jpabloae (reporter)
2009-02-03 18:39

Once the rollback is done it performs a backup restore. That is why Tomcat is down. Did the restore finish? Once that is done the system is rebooted.
(0013100)
psarobe (developer)
2009-02-03 19:20

1. The rollback finished and a message is shown saying that.
2. And for sure it doesn't reboot the system otherwise:
   
   2.1 The tomcat would be up
   2.2 I wouldn't have to restart the console
(0013102)
psarobe (developer)
2009-02-03 19:23

Apart from that take into account my first note. Do you want me reboot the system manually and see if everything works fine?
(0013106)
psarobe (developer)
2009-02-03 19:43

I reboot the system manually and still the same problems. I'm not able to check for updates and the system information doesn't tell you the installed software
(0013107)
jpabloae (reporter)
2009-02-03 19:46

Did the update to MP2 do a backup before updating?
Did you see if it started a restore after the rollback?
(0014573)
jpabloae (reporter)
2009-03-11 12:45

There are 2 issue here:

1) The rollback fails because of a typo in /etc/init.d/raa-restore
2) The console fails because of issue 0007220.

Once the typo in 1) is fixed I'll close this issue because the problem comes from 0007220.
(0016265)
jpabloae (reporter)
2009-05-11 15:55

To be fixed in the upcoming 2.40MP4 release.

- Issue History
Date Modified Username Field Change
2009-02-03 17:57 psarobe New Issue
2009-02-03 17:57 psarobe Assigned To => jpabloae
2009-02-03 17:57 psarobe File Added: error_rollback.PNG
2009-02-03 17:57 psarobe File Added: error_rollback_2.PNG
2009-02-03 18:02 psarobe Note Added: 0013093
2009-02-03 18:03 psarobe Note Added: 0013094
2009-02-03 18:06 psarobe Note Deleted: 0013094
2009-02-03 18:18 psarobe Note Edited: 0013093
2009-02-03 18:18 psarobe Priority urgent => immediate
2009-02-03 18:18 psarobe Severity major => critical
2009-02-03 18:39 jpabloae Note Added: 0013097
2009-02-03 19:20 psarobe Note Added: 0013100
2009-02-03 19:23 psarobe Note Added: 0013102
2009-02-03 19:43 psarobe Note Added: 0013106
2009-02-03 19:46 jpabloae Note Added: 0013107
2009-02-03 19:58 psarobe File Added: error_rollback_3.PNG
2009-02-03 19:59 psarobe File Added: error_rollback_4.PNG
2009-02-06 16:25 jpabloae Status new => acknowledged
2009-02-13 16:37 jpabloae Status acknowledged => scheduled
2009-02-13 16:37 jpabloae fix_in_branch => trunk
2009-03-11 12:45 jpabloae Note Added: 0014573
2009-04-29 11:36 jpabloae Relationship added related to 0007220
2009-05-11 15:55 jpabloae Status scheduled => resolved
2009-05-11 15:55 jpabloae Fixed in Version => 2.40MP4
2009-05-11 15:55 jpabloae Resolution open => fixed
2009-05-11 15:55 jpabloae Note Added: 0016265
2009-05-25 22:09 plujan Status resolved => closed
2009-05-25 22:09 plujan Fixed in Version => 2.40MP4
2012-07-19 13:11 gorka_gil Category Appliance stack => Appliance rPath


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