Anonymous | Login
Project:
RSS
  
News | My View | View Issues | Roadmap | Summary

View Issue Details[ Jump to Notes ] [ Issue History ] [ Print ]
ID
0057508
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Discounts and Promotionsmajoralways2024-12-19 15:462025-01-23 15:32
ReporterffourcadeView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionpiSCM revision 
Merge Request Status
Review Assigned Toguillermogil
OBNetwork customerNo
Support ticket115586
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0057508: When Cancel and Replace a paid order with a discount coupon, the coupon is not applied to the new order.

DescriptionCurrent behaviour:
Having a discount of type 'Discount per total amount' that uses coupon codes configured to be used only 1 time, when we cancel and replace a closed order that has a discount coupon applied, the coupon is removed and not applied to the new order.

Expected behaviour:
When cancel and replace the order (i.e. to change the business partner), the discount should be automatically applied to the new order, or the coupon should be set as available to be applied again to the new order manually.
Steps To Reproduce1- In back office, configure a discount and promotion of type 'Discount per total amount' with any amount, Uses coupon codes = 'Y' and is OTF Coupon = 'Y' (make sure it is set as active)
2- in the Coupon tab, create a new coupon with number of uses = 'N Uses' and Number of uses limit = 1
3- In the web pos, make a sale of any product and apply the coupon.
4- In the web pos, open the receipt (note that the discount is still applied)
5- In the web pos menu, click the Cancel and Replace option.
6- Note that the discount is removed from the new order and it is not possible to apply it again.
TagsNo tags attached.
Attached Files? file icon Open_receipt_with_coupon_applied.webp [^] (57,166 bytes) 2024-12-19 15:47
? file icon Impossible_to_apply_coupon_to_new_order.webp [^] (36,896 bytes) 2024-12-19 15:47
? file icon Coupon_disappears_when_cancelAndReplace.webp [^] (58,444 bytes) 2024-12-19 15:48

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0054775 closedjorgewederago Cancel and Replace a Layaway with coupons 
related to design defect 0056087pi closedRetail Coupons disappear when you perform a Cancel and Replace 

-  Notes
(0174603)
guillermogil (viewer)
2025-01-23 15:32

 This is the expected behavior. Anything new should be analyzed with Product Management and if approved a new FR would be developed

- Issue History
Date Modified Username Field Change
2024-12-19 15:46 ffourcade New Issue
2024-12-19 15:46 ffourcade Assigned To => Retail
2024-12-19 15:46 ffourcade OBNetwork customer => No
2024-12-19 15:46 ffourcade Support ticket => 115586
2024-12-19 15:46 ffourcade Triggers an Emergency Pack => No
2024-12-19 15:47 ffourcade File Added: Open_receipt_with_coupon_applied.webp
2024-12-19 15:47 ffourcade File Added: Impossible_to_apply_coupon_to_new_order.webp
2024-12-19 15:48 ffourcade File Added: Coupon_disappears_when_cancelAndReplace.webp
2025-01-23 15:32 guillermogil Review Assigned To => guillermogil
2025-01-23 15:32 guillermogil Note Added: 0174603
2025-01-23 15:32 guillermogil Status new => closed
2025-01-23 15:32 guillermogil Resolution open => no change required
2025-01-23 15:32 guillermogil Relationship added related to 0054775
2025-01-23 15:32 guillermogil Relationship added related to 0056087

Copyright © 2000 - 2009 MantisBT Group
Powered by Mantis Bugtracker