Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0056087 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| design defect | [Retail Modules] Discounts and Promotions | major | always | 2024-07-22 23:11 | 2024-07-23 08:21 | |||
| Reporter | ivazquez | View Status | public | |||||
| Assigned To | Retail | |||||||
| Priority | high | Resolution | invalid | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | pi | |||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | pi | SCM revision | ||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | OBPS | |||||||
| Support ticket | 104607 | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0056087: Coupons disappear when you perform a Cancel and Replace | |||||||
| Description | When you try to Cancel and Replace an order that has a coupon added, the coupon disappears and when you go to the back office to verify the coupon, it can no longer be used. Reproduced in the livebuilds: https://livebuilds.openbravo.com/context/retail_modules_pgsql_pi/security/Login [^] | |||||||
| Steps To Reproduce | Backoffice: -Go to the windows "Discount and Promotion" -Create a new coupon type promotion (in live builds you can use the promotion “Coupon 10”) -Create a coupon in the “Coupons” tab for a single use. WebPOS: -Make a sale and add the previously created coupon -Once the sale is done, April it again and perform a “Cancel and Replace”. We will see that the coupon goes out of the lines and, once the cancel and replace is finished, if we look for the coupon in the back office we will see that it is still in the “Non Available” status. Attached video reproducing the error in livebuilds | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  problemCouponCancelAndReplace.mp4 [^] (2,836,912 bytes) 2024-07-22 23:11 | |||||||
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(0167245) aaroncalero (viewer) 2024-07-23 08:21 |
Changing to design defect as this has always been the way Coupons has behaved. If this is really required, please speak with Product Management to handle it as a new requirement (as it was already proposed on the duplicate issue) so it can be properly defined, analyzed and planned. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-07-22 23:11 | ivazquez | New Issue | |
| 2024-07-22 23:11 | ivazquez | Assigned To | => Retail |
| 2024-07-22 23:11 | ivazquez | File Added: problemCouponCancelAndReplace.mp4 | |
| 2024-07-22 23:11 | ivazquez | OBNetwork customer | => OBPS |
| 2024-07-22 23:11 | ivazquez | Support ticket | => 104607 |
| 2024-07-22 23:11 | ivazquez | Triggers an Emergency Pack | => No |
| 2024-07-23 08:16 | aaroncalero | Relationship added | duplicate of 0054775 |
| 2024-07-23 08:17 | aaroncalero | Type | defect => design defect |
| 2024-07-23 08:21 | aaroncalero | Note Added: 0167245 | |
| 2024-07-23 08:21 | aaroncalero | Status | new => closed |
| 2024-07-23 08:21 | aaroncalero | Resolution | open => invalid |
| 2025-01-23 15:32 | guillermogil | Relationship added | related to 0057508 |
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Issue History |
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