Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0057344 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2024-12-02 11:46 | 2025-01-15 22:26 | |||
| Reporter | dmiguelez | View Status | public | |||||
| Assigned To | AtulOpenbravo | |||||||
| Priority | high | Resolution | fixed | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Linux 64 bit | Database | PostgreSQL | Java version | 7.x | |||
| OS Version | Openbravo Appliance 14.04 | Database version | 9.3.x | Ant version | 1.9.x | |||
| Product Version | SCM revision | |||||||
| Review Assigned To | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0057344: Return Line Reasons not working as expected, specially with Verified Returns (RM-19484) | |||||||
| Description | There are some errors in Return Line Reasons: - With verified returns, the dialog shown to the user is missing some options - With verified returns, the bin by default is not the expected one (might be fixed by fixing the previous problem) | |||||||
| Steps To Reproduce | Configuration (Back Office) --------------------------------------------------- 1. Go to Warehouse Definition Select the record with Search Key: VBS/001 and change: - Return To Bin: Bin depends on the return reason - Return Reason Source: Return Line Reason Move to Return Bin Tab and create a new record with: - Storage Bin: VBS/001 0-0-0 - Return Reason Name: Bought by mistake 2. Go to User Action Input and create a new record with: - User Action: Verified Return Ticket - User Input: Return Line Reason --------------------------------------------------- Test --------------------------------------------------- 1. POS - Create a new ticket. As an example add one product, like avalanche transceiver pay by card to complete the ticket 2. POS - Do a return Go to Orders, select the previous one, with the more options button do a verified return. Select line proposed and select reason: bought by mistake <--- First problem, lack of parameters in this selector, options like description or return bin are missing ---> [Check Pic1.png vs Pic2.png, the first one is what is shown in Verified Returns, the second is what is shown if we click on Return Input in the Ticket Line] Complete the refund by pay by card 3. Back Office - Check data Go to Return Material Receipt and find the one that has been created, check that the bin used is VBS/002 and not VBS/001 like in the previous configuration <--- Second problem, wrong default Bin ---> [Pic3.png] | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Pic1.png [^] (81,850 bytes) 2024-12-02 11:47
Pic2.png [^] (86,313 bytes) 2024-12-02 11:47
Pic3.png [^] (117,342 bytes) 2024-12-02 11:47
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(0173254) aferraz (manager) 2024-12-12 16:35 |
Jira: https://openbravo.atlassian.net/browse/RM-19484 [^] |
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(0174210) mtaal (manager) 2025-01-15 22:25 |
MR is merged, but related issues remain in pos2 and core2 https://openbravo.atlassian.net/browse/RM-20390 [^] https://openbravo.atlassian.net/browse/RM-20391 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-12-02 11:46 | dmiguelez | New Issue | |
| 2024-12-02 11:46 | dmiguelez | Assigned To | => Retail |
| 2024-12-02 11:46 | dmiguelez | Triggers an Emergency Pack | => No |
| 2024-12-02 11:47 | dmiguelez | File Added: Pic1.png | |
| 2024-12-02 11:47 | dmiguelez | File Added: Pic2.png | |
| 2024-12-02 11:47 | dmiguelez | File Added: Pic3.png | |
| 2024-12-02 11:47 | dmiguelez | File Added: Pic4.png | |
| 2024-12-02 11:49 | dmiguelez | Steps to Reproduce Updated | View Revisions |
| 2024-12-02 11:55 | dmiguelez | Description Updated | View Revisions |
| 2024-12-02 11:55 | dmiguelez | Steps to Reproduce Updated | View Revisions |
| 2024-12-02 11:55 | dmiguelez | File Deleted: Pic4.png | |
| 2024-12-02 15:00 | aferraz | Assigned To | Retail => Triage Omni WMS |
| 2024-12-09 11:24 | mtaal | Summary | Return Line Reasons not working as expected, specially with Verified Returns => Return Line Reasons not working as expected, specially with Verified Returns (RM-19484) |
| 2024-12-12 16:35 | aferraz | Note Added: 0173254 | |
| 2024-12-12 16:35 | aferraz | Assigned To | Triage Omni WMS => AtulOpenbravo |
| 2024-12-24 17:20 | AtulOpenbravo | Status | new => scheduled |
| 2025-01-15 22:25 | mtaal | Note Added: 0174210 | |
| 2025-01-15 22:25 | mtaal | Status | scheduled => resolved |
| 2025-01-15 22:25 | mtaal | Resolution | open => fixed |
| 2025-01-15 22:26 | mtaal | Status | resolved => closed |
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Issue History |
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