Project:
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| ID | ||||||||
| 0055016 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | minor | sometimes | 2024-03-20 16:27 | 2024-04-11 13:00 | |||
| Reporter | ivazquez | View Status | public | |||||
| Assigned To | Rajesh_18 | |||||||
| Priority | normal | Resolution | fixed | Fixed in Version | RR24Q3 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | > 1 month | Target Version | RR20Q3.4 | |||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | RR20Q3.4 | SCM revision | ||||||
| Merge Request Status | approved | |||||||
| Review Assigned To | ||||||||
| OBNetwork customer | OBPS | |||||||
| Support ticket | 92357 | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0055016: IndexedDB data synchronization error - Extremely large Terminal Log caused by the function "updatePendingMultiOrders" | |||||||
| Description | We have some customers where because of the "updatePendingMultiOrders" function a giant Terminal Log is generated which cannot be synchronized with the back office. This means that all logs to be synchronized after this terminal log cannot be synchronized, and the till goes offline. Code that executes this message: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/blob/master/web/org.openbravo.retail.posterminal/js/pointofsale/view/payment.js?ref_type=heads#L1192 [^] The only way to unlock it is to delete this terminal log, but the customer cannot do this, so the customer has to contact the support team for this. | |||||||
| Steps To Reproduce | Attached in this ticket is the giant terminal log that causes the error, you have to decide how to handle this type of message to avoid this large accumulation of messages. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  bigLog2.json [^] (2,291,309 bytes) 2024-03-20 16:27 | |||||||
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(0162795) hgbot (developer) 2024-04-03 07:00 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1524 [^] |
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(0163098) hgbot (developer) 2024-04-11 13:00 |
Directly closing issue as related merge request is already approved. Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^] Changeset: e1c9bc5a105628a3f87c9f93dcde360228b6f45f Author: Rajesh Senthilkumar <rajesh@qualiantech.com> Date: 11-04-2024 10:59:40 URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/e1c9bc5a105628a3f87c9f93dcde360228b6f45f [^] Fixed ISSUE-55016: Removed Unnecessary terminal logs for updatePendingMultiOrders --- M web/org.openbravo.retail.posterminal/js/pointofsale/view/payment.js --- |
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(0163099) hgbot (developer) 2024-04-11 13:00 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1524 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-03-20 16:27 | ivazquez | New Issue | |
| 2024-03-20 16:27 | ivazquez | Assigned To | => Retail |
| 2024-03-20 16:27 | ivazquez | File Added: bigLog2.json | |
| 2024-03-20 16:27 | ivazquez | OBNetwork customer | => OBPS |
| 2024-03-20 16:27 | ivazquez | Support ticket | => 92357 |
| 2024-03-20 16:27 | ivazquez | Triggers an Emergency Pack | => No |
| 2024-03-20 16:30 | ivazquez | Relationship added | related to 0055014 |
| 2024-03-20 16:30 | ivazquez | Relationship added | related to 0051930 |
| 2024-03-20 16:30 | ivazquez | ETA | none => > 1 month |
| 2024-03-20 16:30 | ivazquez | version | => RR20Q3.4 |
| 2024-03-21 08:58 | jorgewederago | Status | new => acknowledged |
| 2024-04-02 08:26 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2024-04-02 08:26 | Rajesh_18 | Status | acknowledged => scheduled |
| 2024-04-03 07:00 | hgbot | Merge Request Status | => open |
| 2024-04-03 07:00 | hgbot | Note Added: 0162795 | |
| 2024-04-11 13:00 | hgbot | Merge Request Status | open => approved |
| 2024-04-11 13:00 | hgbot | Resolution | open => fixed |
| 2024-04-11 13:00 | hgbot | Status | scheduled => closed |
| 2024-04-11 13:00 | hgbot | Fixed in Version | => RR24Q3 |
| 2024-04-11 13:00 | hgbot | Note Added: 0163098 | |
| 2024-04-11 13:00 | hgbot | Note Added: 0163099 | |
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Issue History |
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