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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2021-05-07 09:282021-06-16 17:38
ReporterlorenzofidalgoView Statuspublic 
Assigned Togorka_gil 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0046571: [21Q2] Payment Method is not properly recorded using Return Orders when Credit Notes are configured

DescriptionPaying a Return Receipt with overpayment induces the Payment Method field is wrongly recorded in backoffice.
Steps To Reproduce0-Configure Credit Notes for Card and Voucher Payment Methods for CMS-1.
1-Log in CMS-1 as centralmountains.
2-Add 1x "Balaclava Cap".
3-Click Return order and Pay button.
4-Add 200€ and use Card as Payment Method. Pay and confirm overpayments.
5-Go to backoffice and go to "Return from Customer" window.
6-Select the just created record and go to Payment Plan tab and check Payment Method field. DEFECT: Realise Payment Method field shows Cash.
TagsNo tags attached.
Attached Filespng file icon CashPayment.png [^] (13,620 bytes) 2021-05-07 09:28

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0046570 acknowledgedRetail [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured 
related to defect 0046569 closedgorka_gil [21Q2] Overpayments done with Card to create Credit Note appear as Cash in backoffice 

-  Notes
psanjuan (developer)
2021-05-27 12:41

Same applies to "normal" sales.
marvintm (manager)
2021-06-16 17:38

There is a rule defined a long time ago about the payment method field in the payment plan tab, when orders come from the POS. The rule is: the payment method selected in the payment plan will be the default payment method for the business partner, unless there is only one payment detail. In the case there is only one payment method detail, then the selected payment method will be the payment method of the only payment related to this payment detail.

In this example, as there is overpayment later on returned in credit note, there are actually two payment details associated with the payment plan, and therefore the business partner default payment method is selected.

- Issue History
Date Modified Username Field Change
2021-05-07 09:28 lorenzofidalgo New Issue
2021-05-07 09:28 lorenzofidalgo Assigned To => Retail
2021-05-07 09:28 lorenzofidalgo File Added: CashPayment.png
2021-05-07 09:28 lorenzofidalgo Triggers an Emergency Pack => No
2021-05-07 09:28 lorenzofidalgo Relationship added related to 0046570
2021-05-11 08:12 guilleaer Status new => acknowledged
2021-05-27 10:05 guilleaer Severity minor => major
2021-05-27 12:41 psanjuan Note Added: 0128709
2021-05-27 12:42 psanjuan Relationship added related to 0046569
2021-06-10 17:53 guilleaer Status acknowledged => scheduled
2021-06-10 17:54 guilleaer Assigned To Retail => gorka_gil
2021-06-16 17:38 marvintm Review Assigned To => marvintm
2021-06-16 17:38 marvintm Note Added: 0129578
2021-06-16 17:38 marvintm Status scheduled => closed
2021-06-16 17:38 marvintm Resolution open => no change required

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