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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2021-05-07 08:592021-06-16 17:38
ReporterlorenzofidalgoView Statuspublic 
Assigned Togorka_gil 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0046569: [21Q2] Overpayments done with Card to create Credit Note appear as Cash in backoffice

DescriptionPaying a product with Card overpayment and creating a Credit Note doing so appears as Cash instead of Card in backoffice.
Steps To Reproduce1-Once Credit Notes are properly configured, log in CMS-1 as centralmountains.
2-Add 1x "Avalanche Transceiver".
3-Click Pay button.
4-Add 200€ and use Card as Payment Method. Pay and confirm overpayments.
5-Go to backoffice and go to "Sales Order".
6-Select the just created record and go to Payment Plan tab. DEFECT: Realise Payment Method field appears as Cash instead of Wire transfer.
TagsNo tags attached.
Attached Filespng file icon cash.png [^] (16,701 bytes) 2021-05-07 08:59

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0046571 closedgorka_gil [21Q2] Payment Method is not properly recorded using Return Orders when Credit Notes are configured 

-  Notes
marvintm (manager)
2021-06-16 17:38

There is a rule defined a long time ago about the payment method field in the payment plan tab, when orders come from the POS. The rule is: the payment method selected in the payment plan will be the default payment method for the business partner, unless there is only one payment detail. In the case there is only one payment method detail, then the selected payment method will be the payment method of the only payment related to this payment detail.

In this example, as there is overpayment later on returned in credit note, there are actually two payment details associated with the payment plan, and therefore the business partner default payment method is selected.

- Issue History
Date Modified Username Field Change
2021-05-07 08:59 lorenzofidalgo New Issue
2021-05-07 08:59 lorenzofidalgo Assigned To => Retail
2021-05-07 08:59 lorenzofidalgo File Added: cash.png
2021-05-07 08:59 lorenzofidalgo Triggers an Emergency Pack => No
2021-05-07 09:09 lorenzofidalgo Summary Overpayments done with Card to create Credit Note appear as Cash in backoffice => [21Q2] Overpayments done with Card to create Credit Note appear as Cash in backoffice
2021-05-11 08:12 guilleaer Status new => acknowledged
2021-05-27 10:05 guilleaer Severity minor => major
2021-05-27 12:42 psanjuan Relationship added related to 0046571
2021-06-10 14:20 prakashmurugesan88 Assigned To Retail => prakashmurugesan88
2021-06-10 14:20 prakashmurugesan88 Status acknowledged => scheduled
2021-06-10 17:54 guilleaer Assigned To prakashmurugesan88 => gorka_gil
2021-06-16 17:38 marvintm Review Assigned To => marvintm
2021-06-16 17:38 marvintm Note Added: 0129577
2021-06-16 17:38 marvintm Status scheduled => closed
2021-06-16 17:38 marvintm Resolution open => no change required

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