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ID
0046570
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2021-05-07 09:152024-04-09 12:04
ReporterlorenzofidalgoView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0046570: [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured

DescriptionPaying a Return Receipt with overpayment induces the Received field is completely wrong in backoffice.
Steps To Reproduce0-Configure Credit Notes for Card and Voucher Payment Methods for CMS-1.
1-Log in CMS-1 as centralmountains.
2-Add 1x "Balaclava Cap".
3-Click Return order and Pay button.
4-Add 200€ and use Voucher as Payment Method. Pay and confirm overpayments.
5-Go to backoffice and go to "Return from Customer" window.
6-Select the just created record and go to Payment Plan tab and check Received field. DEFECT: Realise Received and Outstanding amounts are completely wrong.
TagsNo tags attached.
Attached Filespng file icon WrongReceivedField.png [^] (21,059 bytes) 2021-05-07 09:15

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0046571 closedgorka_gil [21Q2] Payment Method is not properly recorded using Return Orders when Credit Notes are configured 

-  Notes
(0162981)
Daria_Sh (viewer)
2024-04-09 12:04

 Tested in livebuilds master and confirmed the issue is no longer reproducible

- Issue History
Date Modified Username Field Change
2021-05-07 09:15 lorenzofidalgo New Issue
2021-05-07 09:15 lorenzofidalgo Assigned To => Retail
2021-05-07 09:15 lorenzofidalgo File Added: WrongReceivedField.png
2021-05-07 09:15 lorenzofidalgo OBNetwork customer => No
2021-05-07 09:15 lorenzofidalgo Resolution time => 1622757600
2021-05-07 09:15 lorenzofidalgo Triggers an Emergency Pack => No
2021-05-07 09:20 lorenzofidalgo Summary [21Q2] Received quantities in backoffice are not right in overpaid Return Orders => [21Q2] Received quantities in backoffice are not right in overpaid Return Orders (Can be related with Credit Notes)
2021-05-07 09:20 lorenzofidalgo Steps to Reproduce Updated View Revisions
2021-05-07 09:23 lorenzofidalgo Summary [21Q2] Received quantities in backoffice are not right in overpaid Return Orders (Can be related with Credit Notes) => [21Q2] Received quantities in backoffice are not right in overpaid Return Orders when Credit Notes are configured
2021-05-07 09:28 lorenzofidalgo Relationship added related to 0046571
2021-05-07 14:49 guilleaer Resolution time 1622757600 => 1624226400
2021-05-11 08:12 guilleaer Status new => acknowledged
2021-05-14 12:13 guilleaer Severity minor => major
2021-05-14 12:13 guilleaer Status acknowledged => scheduled
2021-05-14 12:13 guilleaer Status scheduled => acknowledged
2021-05-27 10:06 guilleaer Resolution time 1624226400 => 1623362400
2021-06-10 17:53 guilleaer Status acknowledged => scheduled
2021-06-10 17:54 guilleaer Assigned To Retail => gorka_gil
2021-06-10 17:55 guilleaer Resolution time 1623362400 => 1623967200
2021-06-16 17:29 marvintm Resolution time 1623967200 => 1625090400
2021-06-16 17:29 marvintm Severity major => minor
2021-07-14 13:17 dmiguelez Resolution time 1625090400 => 1633039200
2021-07-14 13:17 dmiguelez Assigned To gorka_gil => Retail
2021-07-14 13:17 dmiguelez Status scheduled => acknowledged
2024-04-09 12:04 Daria_Sh Note Added: 0162981
2024-04-09 12:04 Daria_Sh Status new => closed
2024-04-09 12:04 Daria_Sh Resolution open => fixed

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