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ID
0045795
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POS Hardware Managermajoralways2021-01-27 16:362021-09-14 11:55
ReporterguillermogilView Statuspublic 
Assigned Tojorge-garcia 
PrioritynormalResolutionfixedFixed in VersionRR21Q4
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0045795: TH230+ printer is not printing Arabic Characters

DescriptionTH230+ printer is not printing Arabic Characters even though it has the 864 and 1256 Code Pages installed (contextual and non-contextual).
It is an officially supported printed: https://issues.openbravo.com/view.php?id=31582 [^]
It was developed some time ago an automated process to fetch Code Pages probably there is some missing code inside CodesWincor of some issue on the implementation of the automatic fetch Code Page for this model.

You can see attached an example of the printout, the pages intalled and the characters that prints.
Steps To ReproduceModify a product name and put arabic characters on it (e.g.- )
Connect the TH230+ and complete a ticket with that product.
TagsNo tags attached.
Attached Filesjpg file icon currentprintout.jpg [^] (108,602 bytes) 2021-01-27 16:36


jpg file icon codepagesprintout.jpg [^] (374,620 bytes) 2021-01-27 16:36
jpg file icon codepagesinstalled.jpg [^] (284,860 bytes) 2021-01-27 16:36

- Relationships [ Relation Graph ] [ Dependency Graph ]

-  Notes
(0126050)
guillermogil (viewer)
2021-02-09 09:23
edited on: 2021-02-09 09:23

 Example of text to print

عزيزي العميل المحترم
انها ليست فاتورة رسمية. يرجى
طلب الفاتورة الأصلية عند تسوية
هذا المخطط. أشكركم على التسوق الخاصة بك.
(0128152)
marvintm (viewer)
2021-05-17 06:26

 Finally not sure what is the status of this topic. Is it a confirmed issue, or are we still trying to find out?
(0128469)
guillermogil (viewer)
2021-05-21 06:31

 Confirmed issue.
We are waiting for the final confirmation from the customer.
(0131509)
hgbot (developer)
2021-09-02 13:39

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources/-/merge_requests/38 [^]
(0131510)
hgbot (developer)
2021-09-02 13:43

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager/-/merge_requests/34 [^]
(0131769)
hgbot (developer)
2021-09-14 11:54

 Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources [^]
Changeset: b0cf6a26b6ec28f6eb391303e68d0697acc959f9
Author: Jorge Garcia <jorge.garcia@openbravo.com>
Date: 2021-09-14T11:39:36+02:00
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources/-/commit/b0cf6a26b6ec28f6eb391303e68d0697acc959f9 [^]

Fixed ISSUE-45795: Solve printing problem with arabic characters for TH250

---
M project/src/META-INF/unicodeblocks.xml
M project/src/com/openbravo/pos/printer/escpos/UnicodeTranslator.java
M project/src/com/openbravo/pos/printer/escpos/UnicodeTranslatorIntWincor.java
---
(0131770)
hgbot (developer)
2021-09-14 11:54

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager.sources/-/merge_requests/38 [^]
(0131771)
hgbot (developer)
2021-09-14 11:55

 Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager [^]
Changeset: 573f3370fe103b0f56952dbf811a28ac35315a4f
Author: Jorge Garcia <jorge.garcia@openbravo.com>
Date: 2021-09-14T11:44:36+02:00
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager/-/commit/573f3370fe103b0f56952dbf811a28ac35315a4f [^]

Related to ISSUE-45795: Solve printing problem with arabic characters for TH250

---
M bin/poshw.jar
M bin/rev.id
---
(0131772)
hgbot (developer)
2021-09-14 11:55

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.poshwmanager/-/merge_requests/34 [^]

- Issue History
Date Modified Username Field Change
2021-01-27 16:36 guillermogil New Issue
2021-01-27 16:36 guillermogil Assigned To => Retail
2021-01-27 16:36 guillermogil File Added: currentprintout.jpg
2021-01-27 16:36 guillermogil OBNetwork customer => Gold
2021-01-27 16:36 guillermogil Resolution time => 1614898800
2021-01-27 16:36 guillermogil Triggers an Emergency Pack => No
2021-01-27 16:36 guillermogil File Added: codepagesprintout.jpg
2021-01-27 16:36 guillermogil File Added: codepagesinstalled.jpg
2021-02-09 09:23 guillermogil Note Added: 0126050
2021-02-09 09:23 guillermogil Note Edited: 0126050 View Revisions
2021-05-17 06:26 marvintm Note Added: 0128152
2021-05-17 06:26 marvintm Assigned To Retail => guillermogil
2021-05-17 06:26 marvintm Status new => feedback
2021-05-21 06:31 guillermogil Note Added: 0128469
2021-08-24 10:06 marvintm Assigned To guillermogil => jorge-garcia
2021-08-24 10:06 marvintm Status feedback => scheduled
2021-08-24 10:06 marvintm Resolution time 1614898800 => 1632434400
2021-09-02 13:39 hgbot Merge Request Status => open
2021-09-02 13:39 hgbot Note Added: 0131509
2021-09-02 13:43 hgbot Note Added: 0131510
2021-09-14 07:38 hgbot Merge Request Status open => approved
2021-09-14 11:54 hgbot Resolution open => fixed
2021-09-14 11:54 hgbot Status scheduled => closed
2021-09-14 11:54 hgbot Fixed in Version => RR21Q4
2021-09-14 11:54 hgbot Note Added: 0131769
2021-09-14 11:54 hgbot Note Added: 0131770
2021-09-14 11:55 hgbot Note Added: 0131771
2021-09-14 11:55 hgbot Note Added: 0131772

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