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ID
0030856
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajorrandom2015-09-17 11:242020-07-16 19:17
ReporterguilleaerView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionsuspendedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0030856: Some null fileds json order causes an error. Line net is null, ObposAppCashup is null, Line Taxes are null, Taxes are null

DescriptionSometimes, under unknown circumstances some orders are received in the orderloader without several fields which are required.

The theory which explain this situation is that some part of the code writes the c_order information during the close process. It leads into a corrupted order.

Some logs have been added in the customer environment to find which is the part of the code which provokes that issue.

Regarding ObposAppCashup we think that at some point, the value of obposAppCashup which is stored in the terminal model doesn't have any value, so it is not set in the order. We have observed that it usually happens when an order is paid just after a login.
Steps To ReproduceWe dont have steps to reprouduce.

It happens randomly. We think that terminals which are slow are candidates to have this kind of problems.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
depends on defect 0030771RR16Q1 closedjorge-garcia CalculateTaxes should not be executed when the receipt is being closed 

-  Notes
(0080497)
guilleaer (manager)
2015-09-18 14:15

Closed because this issue will be fixed by this issue:
https://issues.openbravo.com/view.php?id=30771 [^]

- Issue History
Date Modified Username Field Change
2015-09-17 11:24 guilleaer New Issue
2015-09-17 11:24 guilleaer Assigned To => Retail
2015-09-17 11:24 guilleaer Triggers an Emergency Pack => No
2015-09-17 11:25 guilleaer Description Updated View Revisions
2015-09-17 11:26 guilleaer Description Updated View Revisions
2015-09-17 13:22 VictorVillar Resolution time => 1445032800
2015-09-18 13:14 Orekaria Relationship added depends on 0030771
2015-09-18 14:14 guilleaer Status new => scheduled
2015-09-18 14:15 guilleaer Note Added: 0080497
2015-09-18 14:15 guilleaer Status scheduled => closed
2015-09-18 14:15 guilleaer Resolution open => suspended
2020-07-16 19:17 eugeni Issue Monitored: eugeni


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