Openbravo Issue Tracking System - Retail Modules | ||||||||||||
| View Issue Details | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | |||||||
| 0030856 | Retail Modules | Web POS | public | 2015-09-17 11:24 | 2020-07-16 19:17 | |||||||
| Reporter | guilleaer | |||||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Severity | major | Reproducibility | random | |||||||
| Status | closed | Resolution | suspended | |||||||||
| Platform | OS | 5 | OS Version | |||||||||
| Product Version | ||||||||||||
| Target Version | Fixed in Version | |||||||||||
| Merge Request Status | ||||||||||||
| Review Assigned To | ||||||||||||
| OBNetwork customer | ||||||||||||
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| Regression level | ||||||||||||
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| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0030856: Some null fileds json order causes an error. Line net is null, ObposAppCashup is null, Line Taxes are null, Taxes are null | |||||||||||
| Description | Sometimes, under unknown circumstances some orders are received in the orderloader without several fields which are required. The theory which explain this situation is that some part of the code writes the c_order information during the close process. It leads into a corrupted order. Some logs have been added in the customer environment to find which is the part of the code which provokes that issue. Regarding ObposAppCashup we think that at some point, the value of obposAppCashup which is stored in the terminal model doesn't have any value, so it is not set in the order. We have observed that it usually happens when an order is paid just after a login. | |||||||||||
| Steps To Reproduce | We dont have steps to reprouduce. It happens randomly. We think that terminals which are slow are candidates to have this kind of problems. | |||||||||||
| Proposed Solution | ||||||||||||
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| Tags | No tags attached. | |||||||||||
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| Issue History | ||||||||||||
| Date Modified | Username | Field | Change | |||||||||
| 2015-09-17 11:24 | guilleaer | New Issue | ||||||||||
| 2015-09-17 11:24 | guilleaer | Assigned To | => Retail | |||||||||
| 2015-09-17 11:24 | guilleaer | Triggers an Emergency Pack | => No | |||||||||
| 2015-09-17 11:25 | guilleaer | Description Updated | bug_revision_view_page.php?rev_id=9453#r9453 | |||||||||
| 2015-09-17 11:26 | guilleaer | Description Updated | bug_revision_view_page.php?rev_id=9454#r9454 | |||||||||
| 2015-09-17 13:22 | VictorVillar | Resolution time | => 1445032800 | |||||||||
| 2015-09-18 13:14 | Orekaria | Relationship added | depends on 0030771 | |||||||||
| 2015-09-18 14:14 | guilleaer | Status | new => scheduled | |||||||||
| 2015-09-18 14:15 | guilleaer | Note Added: 0080497 | ||||||||||
| 2015-09-18 14:15 | guilleaer | Status | scheduled => closed | |||||||||
| 2015-09-18 14:15 | guilleaer | Resolution | open => suspended | |||||||||
| 2020-07-16 19:17 | eugeni | Issue Monitored: eugeni | ||||||||||
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