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| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||||
| ID | |||||||||||
| 0058158 | |||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | ||||||
| defect | [Retail Modules] Gift cards and gift vouchers | major | always | 2025-03-06 11:22 | 2025-03-06 12:59 | ||||||
| Reporter | njimenez | View Status | public | ||||||||
| Assigned To | guilleaer | ||||||||||
| Priority | normal | Resolution | open | Fixed in Version | |||||||
| Status | acknowledged | Fix in branch | Fixed in SCM revision | ||||||||
| Projection | none | ETA | none | Target Version | |||||||
| OS | Any | Database | Any | Java version | |||||||
| OS Version | Database version | Ant version | |||||||||
| Product Version | SCM revision | ||||||||||
| Review Assigned To | |||||||||||
| Regression level | |||||||||||
| Regression date | |||||||||||
| Regression introduced in release | |||||||||||
| Regression introduced by commit | |||||||||||
| Triggers an Emergency Pack | No | ||||||||||
| Summary | 0058158: Glitem generated while returning a credit not is not correct | ||||||||||
| Description | In case of making a return of a credit note there are two financial account transactions generated. One for the credit note payment and the other for the payment method used while returning the credit note. (This fields are, Financial account transaction and Related Transaction in Payment Method Cashup Events fron terminal cashup history) While populating this transactions the glitem used is the one configured in the payment method for withdrawals. This is not correct, the one that should be used is the reimbursements one. | ||||||||||
| Steps To Reproduce | 1. Configure credit note functionality 2. Configure a payment method with its corresponding cash management event for refunds in the organization 3. Make a return and pay it with credit note to generate a new gift card instance with type credit note 4. Go to the main menu and open at store section the popup, Gift Cards / Credit Notes / Gift Certificates 5. Search the already created credit note and open it 6. Do click on refund select the configured payment method and confirm the reimbursement. In case of not having configured the withdrawal glitem shouldn't be raised an error the created financial account transactions should have the reimbursement glitem instead of withdrawal. See that the transaction generated for the payment method used on the refund is using the withdrawal one, this is not correct. | ||||||||||
| Tags | No tags attached. | ||||||||||
| Attached Files |  Screenshot from 2025-03-06 11-22-03.png [^] (128,833 bytes) 2025-03-06 11:22
Screenshot from 2025-03-06 11-21-55.png [^] (159,804 bytes) 2025-03-06 11:24
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-03-06 11:22 | njimenez | New Issue | |
| 2025-03-06 11:22 | njimenez | Assigned To | => Retail |
| 2025-03-06 11:22 | njimenez | File Added: Screenshot from 2025-03-06 11-22-03.png | |
| 2025-03-06 11:22 | njimenez | Triggers an Emergency Pack | => No |
| 2025-03-06 11:24 | njimenez | File Added: Screenshot from 2025-03-06 11-21-55.png | |
| 2025-03-06 12:59 | guilleaer | Assigned To | Retail => guilleaer |
| 2025-03-06 12:59 | guilleaer | Status | new => acknowledged |
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Issue History |
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