Openbravo Issue Tracking System - Retail Modules
In case of making a return of a credit note there are two financial account transactions generated.
One for the credit note payment and the other for the payment method used while returning the credit note. (This fields are, Financial account transaction and Related Transaction in Payment Method Cashup Events fron terminal cashup history)
While populating this transactions the glitem used is the one configured in the payment method for withdrawals. This is not correct, the one that should be used is the reimbursements one.
2. Configure a payment method with its corresponding cash management event for refunds in the organization
3. Make a return and pay it with credit note to generate a new gift card instance with type credit note
4. Go to the main menu and open at store section the popup, Gift Cards / Credit Notes / Gift Certificates
5. Search the already created credit note and open it
6. Do click on refund select the configured payment method and confirm the reimbursement.
In case of not having configured the withdrawal glitem shouldn't be raised an error the created financial account transactions should have the reimbursement glitem instead of withdrawal.
See that the transaction generated for the payment method used on the refund is using the withdrawal one, this is not correct.
Screenshot from 2025-03-06 11-22-03.png (128,833) 2025-03-06 11:22https://issues.openbravo.com/file_download.php?file_id=21009&type=bug
Screenshot from 2025-03-06 11-21-55.png (159,804) 2025-03-06 11:24https://issues.openbravo.com/file_download.php?file_id=21010&type=bug