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| ID | ||||||||||||
| 0058022 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Send By Email | minor | always | 2025-02-18 17:21 | 2025-02-20 09:01 | |||||||
| Reporter | sofidossant | View Status | public | |||||||||
| Assigned To | Triage Platform Base | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | RR24Q2 | SCM revision | ||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0058022: BackOffice error when using the Prefix (@documentNo@) | |||||||||||
| Description | When we configure in BackOffice, in the DocumentType - ReportTemplate - EmailDefinition, the Prefix @documentNo@ the mail that arrives from POS2 works correctly, but if we send it from the backoffice it is sent incorrectly. If we use the prefix @our_ref@ it works in the back office but does not work in POS2. | |||||||||||
| Steps To Reproduce | I have the version 24q2 in my local and I added 3 modules: org.openbravo.mobile.core.transformxmltopdf org.openbravo.mobile.core.transformjrxmltopdf org.openbravo.retail.sendemail In Channel touch point type, I did the configuration in the field Send Documents By Mail checked. Config of the business partner, example Arturo montoro, add the check Invoice via email, and in the tab contact I added my email. Configuration of the email in the client window Check the configuration in the Document Type - ReportTemplate - EmailDefinition for Orders in Vall Blanca Store, the Prefix @documentNo In the pos2, I did a sales with the B.P Arturo montoro, select the products for the sales order and send the mail from POS2. We see in the email, and the subject is correct. In the case of the Back office, we generate the Sale order and send the mail and the name that arrives to the mail is wrong | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  saleOrderMAIL.png [^] (221,213 bytes) 2025-02-18 17:22
mailPOS2.png [^] (51,316 bytes) 2025-02-18 17:23
mailBACKOFFICE.png [^] (47,108 bytes) 2025-02-18 17:23
documentTypeMAIL.png [^] (101,526 bytes) 2025-02-18 17:24
bussinesPartnerARTUROMAIL.png [^] (139,212 bytes) 2025-02-18 17:24
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(0175840) jorgewederago (developer) 2025-02-19 06:44 |
Hello, we are lacking a lot of information in order to understand the issue. 1.-Which version are we talking about? Have you tried to reproduce it in master? 2.-You are talking about "Search for b.p with the check "Invoice via Email" is YES". We cannot find that in livebuilds in master 3.-We have tried both @our_ref@ & @documentNo@ and we are getting the proper email from POS (we cannot reproduce the backoffice part because we are not able to find the point 2) |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-02-18 17:21 | sofidossant | New Issue | |
| 2025-02-18 17:21 | sofidossant | Assigned To | => Retail |
| 2025-02-18 17:21 | sofidossant | Triggers an Emergency Pack | => No |
| 2025-02-18 17:22 | sofidossant | File Added: saleOrderMAIL.png | |
| 2025-02-18 17:23 | sofidossant | File Added: mailPOS2.png | |
| 2025-02-18 17:23 | sofidossant | File Added: mailBACKOFFICE.png | |
| 2025-02-18 17:24 | sofidossant | File Added: documentTypeMAIL.png | |
| 2025-02-18 17:24 | sofidossant | File Added: bussinesPartnerARTUROMAIL.png | |
| 2025-02-19 06:44 | jorgewederago | Note Added: 0175840 | |
| 2025-02-19 06:44 | jorgewederago | Assigned To | Retail => sofidossant |
| 2025-02-19 06:44 | jorgewederago | Status | new => feedback |
| 2025-02-19 22:43 | sofidossant | Status | feedback => new |
| 2025-02-19 22:43 | sofidossant | version | pi => RR24Q2 |
| 2025-02-19 22:43 | sofidossant | Steps to Reproduce Updated | View Revisions |
| 2025-02-20 07:11 | jorgewederago | Note Added: 0175944 | |
| 2025-02-20 07:11 | jorgewederago | Status | new => feedback |
| 2025-02-20 09:01 | guillermogil | Note Deleted: 0175944 | |
| 2025-02-20 09:01 | guillermogil | Assigned To | sofidossant => Triage Platform Base |
| 2025-02-20 09:01 | guillermogil | Status | feedback => new |
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Issue History |
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