Openbravo Issue Tracking System - Retail Modules |
| View Issue Details |
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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0058022 | Retail Modules | Send By Email | public | 2025-02-18 17:21 | 2025-02-20 09:01 |
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| Reporter | sofidossant | |
| Assigned To | Triage Platform Base | |
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | |
| Platform | | OS | 5 | OS Version | |
| Product Version | RR24Q2 | |
| Target Version | | Fixed in Version | | |
| Merge Request Status | |
| Review Assigned To | |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
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| Summary | 0058022: BackOffice error when using the Prefix (@documentNo@) |
| Description | When we configure in BackOffice, in the DocumentType - ReportTemplate - EmailDefinition, the Prefix @documentNo@ the mail that arrives from POS2 works correctly, but if we send it from the backoffice it is sent incorrectly.
If we use the prefix @our_ref@ it works in the back office but does not work in POS2. |
| Steps To Reproduce | I have the version 24q2 in my local and I added 3 modules:
org.openbravo.mobile.core.transformxmltopdf
org.openbravo.mobile.core.transformjrxmltopdf
org.openbravo.retail.sendemail
In Channel touch point type, I did the configuration in the field Send Documents By Mail checked.
Config of the business partner, example Arturo montoro, add the check Invoice via email, and in the tab contact I added my email.
Configuration of the email in the client window
Check the configuration in the Document Type - ReportTemplate - EmailDefinition for Orders in Vall Blanca Store, the Prefix @documentNo
In the pos2, I did a sales with the B.P Arturo montoro, select the products for the sales order and send the mail from POS2.
We see in the email, and the subject is correct.
In the case of the Back office, we generate the Sale order and send the mail and the name that arrives to the mail is wrong |
| Proposed Solution | |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  saleOrderMAIL.png (221,213) 2025-02-18 17:22
https://issues.openbravo.com/file_download.php?file_id=20933&type=bug
mailPOS2.png (51,316) 2025-02-18 17:23
https://issues.openbravo.com/file_download.php?file_id=20934&type=bug
mailBACKOFFICE.png (47,108) 2025-02-18 17:23
https://issues.openbravo.com/file_download.php?file_id=20935&type=bug
documentTypeMAIL.png (101,526) 2025-02-18 17:24
https://issues.openbravo.com/file_download.php?file_id=20936&type=bug
bussinesPartnerARTUROMAIL.png (139,212) 2025-02-18 17:24
https://issues.openbravo.com/file_download.php?file_id=20937&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2025-02-18 17:21 | sofidossant | New Issue | |
| 2025-02-18 17:21 | sofidossant | Assigned To | => Retail |
| 2025-02-18 17:21 | sofidossant | Triggers an Emergency Pack | => No |
| 2025-02-18 17:22 | sofidossant | File Added: saleOrderMAIL.png | |
| 2025-02-18 17:23 | sofidossant | File Added: mailPOS2.png | |
| 2025-02-18 17:23 | sofidossant | File Added: mailBACKOFFICE.png | |
| 2025-02-18 17:24 | sofidossant | File Added: documentTypeMAIL.png | |
| 2025-02-18 17:24 | sofidossant | File Added: bussinesPartnerARTUROMAIL.png | |
| 2025-02-19 06:44 | jorgewederago | Note Added: 0175840 | |
| 2025-02-19 06:44 | jorgewederago | Assigned To | Retail => sofidossant |
| 2025-02-19 06:44 | jorgewederago | Status | new => feedback |
| 2025-02-19 22:43 | sofidossant | Status | feedback => new |
| 2025-02-19 22:43 | sofidossant | version | pi => RR24Q2 |
| 2025-02-19 22:43 | sofidossant | Steps to Reproduce Updated | bug_revision_view_page.php?rev_id=29268#r29268 |
| 2025-02-20 07:11 | jorgewederago | Note Added: 0175944 | |
| 2025-02-20 07:11 | jorgewederago | Status | new => feedback |
| 2025-02-20 09:01 | guillermogil | Note Deleted: 0175944 | |
| 2025-02-20 09:01 | guillermogil | Assigned To | sofidossant => Triage Platform Base |
| 2025-02-20 09:01 | guillermogil | Status | feedback => new |