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ID
0057257
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-11-22 11:152025-03-28 14:48
Reportercharlotte_vasseurView Statuspublic 
Assigned Tojorgewederago 
PrioritynormalResolutionduplicateFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0057257: [SALES] Cancel Order button not grayed out when opening the sale

DescriptionOn a sale delivered, on the Orders menu the 'Cancel Order' button is grayed out (OK)
When opening the same sale, the 'Cancel Order' button is not grayed out, it should be
Steps To ReproduceIn Openbravo backoffice :
The POS user has a role with user action 'CreateCancelTicket' configured and 'Active' = Y

Have a sale with:
Type: Order
Status: Paid
Delivery Status: Delivered

Login in POS with a correct user on the channel touchpoint
Go to 'Orders' menu
Search the previous sale
Click on the '3 dots' button
The 'Cancel Order' button is grayed out (OK - see Cancel Order grayed out Orders menu.png)

Go to 'Orders' menu
Click on the previous sale to open it
Click on the '3 dots' button
=> 'Cancel Order' button is not grayed (but an error is displayed if we click on it - see Cancel Order not grayed out Opened order.png)
It should be grayed out, same as the Orders menu
TagsNo tags attached.
Attached Filespng file icon Cancel Order grayed out Orders menu.png [^] (144,629 bytes) 2024-11-22 11:15


png file icon Cancel Order not grayed out Opened order.png [^] (146,248 bytes) 2024-11-22 11:15

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0177688)
AugustoMauch (administrator)
2025-03-28 14:48

Exported to Jira: https://openbravo.atlassian.net/browse/RM-19349 [^]

- Issue History
Date Modified Username Field Change
2024-11-22 11:15 charlotte_vasseur New Issue
2024-11-22 11:15 charlotte_vasseur Assigned To => Retail
2024-11-22 11:15 charlotte_vasseur File Added: Cancel Order grayed out Orders menu.png
2024-11-22 11:15 charlotte_vasseur Triggers an Emergency Pack => No
2024-11-22 11:15 charlotte_vasseur File Added: Cancel Order not grayed out Opened order.png
2025-01-26 11:36 guillermogil Assigned To Retail => jorgewederago
2025-03-28 14:48 AugustoMauch Note Added: 0177688
2025-03-28 14:48 AugustoMauch Status new => closed
2025-03-28 14:48 AugustoMauch Resolution open => duplicate


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