Openbravo Issue Tracking System - POS2
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0057257POS2POSpublic2024-11-22 11:152024-11-22 11:15
Reportercharlotte_vasseur 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusnewResolutionopen 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0057257: [SALES] Cancel Order button not grayed out when opening the sale
DescriptionOn a sale delivered, on the Orders menu the 'Cancel Order' button is grayed out (OK)
When opening the same sale, the 'Cancel Order' button is not grayed out, it should be
Steps To ReproduceIn Openbravo backoffice :
The POS user has a role with user action 'CreateCancelTicket' configured and 'Active' = Y

Have a sale with:
Type: Order
Status: Paid
Delivery Status: Delivered

Login in POS with a correct user on the channel touchpoint
Go to 'Orders' menu
Search the previous sale
Click on the '3 dots' button
The 'Cancel Order' button is grayed out (OK - see Cancel Order grayed out Orders menu.png)

Go to 'Orders' menu
Click on the previous sale to open it
Click on the '3 dots' button
=> 'Cancel Order' button is not grayed (but an error is displayed if we click on it - see Cancel Order not grayed out Opened order.png)
It should be grayed out, same as the Orders menu
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Filespng Cancel Order grayed out Orders menu.png (144,629) 2024-11-22 11:15
https://issues.openbravo.com/file_download.php?file_id=20548&type=bug
png

png Cancel Order not grayed out Opened order.png (146,248) 2024-11-22 11:15
https://issues.openbravo.com/file_download.php?file_id=20549&type=bug
png
Issue History
Date ModifiedUsernameFieldChange
2024-11-22 11:15charlotte_vasseurNew Issue
2024-11-22 11:15charlotte_vasseurAssigned To => Retail
2024-11-22 11:15charlotte_vasseurFile Added: Cancel Order grayed out Orders menu.png
2024-11-22 11:15charlotte_vasseurTriggers an Emergency Pack => No
2024-11-22 11:15charlotte_vasseurFile Added: Cancel Order not grayed out Opened order.png

There are no notes attached to this issue.