Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0055552 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | always | 2024-05-22 14:10 | 2024-05-27 09:43 | |||
| Reporter | philippe_mui | View Status | public | |||||
| Assigned To | Triage Platform Conn | |||||||
| Priority | high | Resolution | unable to reproduce | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | Gold | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0055552: RM-14114 Gift card are not printed by RT Printer in 24Q2 for Italy with RT Printer | |||||||
| Description | When selling a demat Gift card, it is not printed by RT Printed in 24Q2 for Italy with RT Printer. Only the receipt of the sale is printed but not the Gift card ticket. It is working in 24Q1 for an Italian store and also in 24Q2 on a French store so it’s a regression https://openbravo.atlassian.net/browse/RM-14114 [^] | |||||||
| Steps To Reproduce | Log in POS Add a gift card in the list and enter the value of it proceed to payment Current result : the receipt of the sale is printed but not the 2 gift card tickets Expected result : the gift card is printed with its barcode along with the sale ticket with the RT printer for Italy | |||||||
| Tags | FASH | |||||||
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(0165149) njimenez (viewer) 2024-05-27 09:43 |
The problem was not related with the rtprinter. The problem was related on custom properties not defined in the organization window. It generated javascript error while printing the gift card receipt |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-05-22 14:10 | philippe_mui | New Issue | |
| 2024-05-22 14:10 | philippe_mui | Assigned To | => Retail |
| 2024-05-22 14:10 | philippe_mui | OBNetwork customer | => Gold |
| 2024-05-22 14:10 | philippe_mui | Triggers an Emergency Pack | => No |
| 2024-05-22 14:10 | philippe_mui | Tag Attached: FASH | |
| 2024-05-22 14:14 | philippe_mui | Summary | Gift card are not printed by RT Printer in 24Q2 for Italy with RT Printer => RM-14114 Gift card are not printed by RT Printer in 24Q2 for Italy with RT Printer |
| 2024-05-22 14:14 | philippe_mui | Description Updated | View Revisions |
| 2024-05-22 14:14 | philippe_mui | Steps to Reproduce Updated | View Revisions |
| 2024-05-23 07:37 | guillermogil | Assigned To | Retail => Triage Platform Conn |
| 2024-05-24 10:37 | njimenez | Relationship added | related to 0055578 |
| 2024-05-27 09:43 | njimenez | Note Added: 0165149 | |
| 2024-05-27 09:43 | njimenez | Status | new => closed |
| 2024-05-27 09:43 | njimenez | Resolution | open => unable to reproduce |
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Issue History |
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