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| ID | ||||||||||||
| 0055305 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | critical | always | 2024-04-24 12:50 | 2024-05-03 14:10 | |||||||
| Reporter | Markel_Iruretagoyena | View Status | public | |||||||||
| Assigned To | SABARINATH P | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | Packaging and release | |||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0055305: [24Q2] Credit Note balance not calculated correctly after changing the payment method of a paid order | |||||||||||
| Description | If you change the payment for an order that has been paid with a credit note for another method e.g. cash, the balance of the credit note is not well calculated, you will have more than the expected amount. | |||||||||||
| Steps To Reproduce | Precondition: Have credit notes configured. Steps: 1- Login to POS as vallblanca 2- Change the 'VBS Customer' for 'Arturo Montoro' 3- Add the product 'Avalanche transceiver' to the order 4- Pay for the ticket with cash 5- Go to 'Orders' and click on the 3 vertical dots next to 'Total: 150.00', then select 'Cancel Order' 6- Click on 'Pay' (note that the name of the button should be 'Refund') 7- Select 'Credit Note' as payment method, then click on 'Done' 8- Login to Backoffice and open the 'Gift Card Instance' window => Notice that there is a new credit note record with Arturo Montoro as 'Business Partner' and Initial balance = 150.50 9- Go back to the POS 10- Select 'Arturo Montoro' as the business partner again 11- Add the product 'Multi-Tool' to the order and pay for it with the Credit Note just created => In the backoffice, check that the credit note balance has been updated to 85.60 12- Go to orders and select the record you just created 13- Click on 'Review Payments' button 14- Click on the rounded arrow next to '64.90 €' and select Cash as the payment method 15- Click 'Done' button => Note that now the Credit Note balance is now 365.90 € instead of 150.50 € as it was at the beginning | |||||||||||
| Tags | No tags attached. | |||||||||||
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(0164064) hgbot (developer) 2024-05-03 14:10 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.giftcards/-/merge_requests/323 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-04-24 12:50 | Markel_Iruretagoyena | New Issue | |
| 2024-04-24 12:50 | Markel_Iruretagoyena | Assigned To | => Retail |
| 2024-04-24 12:50 | Markel_Iruretagoyena | Regression level | => Packaging and release |
| 2024-04-24 12:50 | Markel_Iruretagoyena | Triggers an Emergency Pack | => No |
| 2024-04-26 00:01 | guilleaer | Status | new => acknowledged |
| 2024-04-30 08:39 | SABARINATH P | Assigned To | Retail => SABARINATH P |
| 2024-04-30 08:39 | SABARINATH P | Status | acknowledged => scheduled |
| 2024-05-03 14:10 | hgbot | Note Added: 0164064 | |
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Issue History |
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