Openbravo Issue Tracking System - POS2 | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0055305 | POS2 | POS | public | 2024-04-24 12:50 | 2024-05-07 09:40 |
| Reporter | Markel_Iruretagoyena | ||||
| Assigned To | SABARINATH P | ||||
| Priority | immediate | Severity | critical | Reproducibility | always |
| Status | scheduled | Resolution | open | ||
| Platform | OS | 5 | OS Version | ||
| Product Version | |||||
| Target Version | 24Q2 | Fixed in Version | |||
| Merge Request Status | |||||
| Review Assigned To | |||||
| OBNetwork customer | |||||
| Support ticket | |||||
| Regression level | Packaging and release | ||||
| Regression date | |||||
| Regression introduced in release | |||||
| Regression introduced by commit | |||||
| Triggers an Emergency Pack | No | ||||
| Summary | 0055305: [24Q2] Credit Note balance not calculated correctly after changing the payment method of a paid order | ||||
| Description | If you change the payment for an order that has been paid with a credit note for another method e.g. cash, the balance of the credit note is not well calculated, you will have more than the expected amount. | ||||
| Steps To Reproduce | Precondition: Have credit notes configured. Steps: 1- Login to POS as vallblanca 2- Change the 'VBS Customer' for 'Arturo Montoro' 3- Add the product 'Avalanche transceiver' to the order 4- Pay for the ticket with cash 5- Go to 'Orders' and click on the 3 vertical dots next to 'Total: 150.00', then select 'Cancel Order' 6- Click on 'Pay' (note that the name of the button should be 'Refund') 7- Select 'Credit Note' as payment method, then click on 'Done' 8- Login to Backoffice and open the 'Gift Card Instance' window => Notice that there is a new credit note record with Arturo Montoro as 'Business Partner' and Initial balance = 150.50 9- Go back to the POS 10- Select 'Arturo Montoro' as the business partner again 11- Add the product 'Multi-Tool' to the order and pay for it with the Credit Note just created => In the backoffice, check that the credit note balance has been updated to 85.60 12- Go to orders and select the record you just created 13- Click on 'Review Payments' button 14- Click on the rounded arrow next to '64.90 €' and select Cash as the payment method 15- Click 'Done' button => Note that now the Credit Note balance is now 365.90 € instead of 150.50 € as it was at the beginning | ||||
| Proposed Solution | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Attached Files | |||||
| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2024-04-24 12:50 | Markel_Iruretagoyena | New Issue | |||
| 2024-04-24 12:50 | Markel_Iruretagoyena | Assigned To | => Retail | ||
| 2024-04-24 12:50 | Markel_Iruretagoyena | Regression level | => Packaging and release | ||
| 2024-04-24 12:50 | Markel_Iruretagoyena | Triggers an Emergency Pack | => No | ||
| 2024-04-26 00:01 | guilleaer | Status | new => acknowledged | ||
| 2024-04-30 08:39 | SABARINATH P | Assigned To | Retail => SABARINATH P | ||
| 2024-04-30 08:39 | SABARINATH P | Status | acknowledged => scheduled | ||
| 2024-05-03 14:10 | hgbot | Note Added: 0164064 | |||
| 2024-05-06 16:58 | lorenzofidalgo | Target Version | => 24Q2 | ||
| 2024-05-07 09:40 | Markel_Iruretagoyena | Priority | normal => immediate | ||
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