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ID
0055254
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2024-04-18 17:532024-04-29 12:32
ReporterLcazauxView Statuspublic 
Assigned ToSABARINATH P 
PrioritynormalResolutionopenFixed in Version
StatusscheduledFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0055254: Forced to close and reopen pop up to display new Loyalty Category

DescriptionIn the POS, when I change the Loyalty Category (Standard to VIP for example) for a customer, after pressing “save/guardar”, the record is not automatically displayed in the pop up.

I need to close my pop-up, and re-open this list to display it.
This is wrong, as it should be changed automatically once we create and save the new record.

This fix can’t be done before https://issues.openbravo.com/view.php?id=55253 [^]


--> Video will be added to this Jira after the fix of 55253
Steps To Reproduce****Configuration in BO:

1- Loyalty Card - Web POS ; Loyalty Subscription - Web POS ; Openbravo Business Partner Addresses - Sales Touchpoint ; Openbravo Business Partners - Sales Touchpoint
→ Those 4 must be configured in mode “Remote” in the window “Master Data Model Configuration”

2- “Enable Loyalty Features” and “Allow Loyalty Category Changes” = Yes in window Channel Touchpoint Type

3- Configure a Loyalty Program:
A) Configure the header with the info you want (doesn't matter)
B) Configure 2 Categories in the subtab "VIP" and "Standard" for example ("approval required" MUST be at "NO" for both categories)
C) Configure a status in the subtab "active"
D) Add 1 customer (=business partner) in the tab "Subscription" and put 1 category and 1 status

4- Window "Role", in the subtab User Action Access, configure as "can use" (for the POS role you are using) the 2 UA:
- Synchronize New Loyalty Subscription
- Update Loyalty Category



****Actions in POS:

1- After a refresh, display the information window of a customer who has a subscription to the Loyalty Program

2- Go to the Loyalty Program tab
3- Click on “Update Loyalty Category”

4- Choose the one the customer didn't have

5- Validate your change

→ no change is display in the customer information file

6- Close this pop up

7- Open it back and go to Loyalty Program tab again
--> Change is displayed
Proposed Solution--> the change should be displayed automatically to the pop up without having to do the process of closing/opening back
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
depends on defect 0055253 scheduledalainperez EWIs when changing Loyalty Category from the POS 
Not all the children of this issue are yet resolved or closed.

-  Notes
(0163896)
hgbot (developer)
2024-04-29 12:32

Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.loyalty.programs/-/merge_requests/61 [^]

- Issue History
Date Modified Username Field Change
2024-04-18 17:53 Lcazaux New Issue
2024-04-18 17:53 Lcazaux Assigned To => Retail
2024-04-18 17:53 Lcazaux Triggers an Emergency Pack => No
2024-04-18 17:53 Lcazaux Relationship added depends on 0055253
2024-04-23 09:18 guilleaer Status new => acknowledged
2024-04-25 14:03 SABARINATH P Assigned To Retail => SABARINATH P
2024-04-26 07:38 SABARINATH P Status acknowledged => scheduled
2024-04-29 12:32 hgbot Note Added: 0163896


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