0055253: EWIs when changing Loyalty Category from the POS

Description

When changing the loyalty program category of a client from the POS → KO, nothing changed as it provokes Errors While Importing.

See video https://drive.google.com/file/d/1v2G4UKMKVanf1vFaGhazWOP8w8BgTA5x/view?usp=drive_link [^]

+ screenshot below

Steps To Reproduce

****Configuration in BO:

1- Loyalty Card - Web POS ; Loyalty Subscription - Web POS ; Openbravo Business Partner Addresses - Sales Touchpoint ; Openbravo Business Partners - Sales Touchpoint
→ Those 4 must be configured in mode “Remote” in the window “Master Data Model Configuration”

2- “Enable Loyalty Features” and “Allow Loyalty Category Changes” = Yes in window Channel Touchpoint Type

3- Configure a Loyalty Program:
A) Configure the header with the info you want (doesnt matter)
B) Configure 2 Categories in the subtab "VIP" and "Standard" for example ("approval required" MUST be at "NO" for both categories)
C) Configure a status in the subtab "active"
D) Add 1 customer (=business partner) in the tab "Subscription" and put 1 category and 1 status

4- Window "Role", in the subtab User Action Access, configure as "can use" (for the POS role you are using) the 2 UA:
- Synchronize New Loyalty Subscription
- Update Loyalty Category

****Actions in POS:

1- After a refresh, display the information window of a customer who has a subscription to the Loyalty Program

2- Go to the Loyalty Program tab
3- Click on “Update Loyalty Category”

4- Choose the one the customer didn't have

5- Validate your change

→ nothing changed even when you close the pop-up of information and re-open it, the change is not taken into account at all (see video below)

****Go back to the Backoffice:

1- Open the “Error while importing” window

2- See that a record was created which prevents the change of the category

Proposed Solution

The nullpointer is coming from having posTerminal value as null, which is fine since it can be null (creating the subscription from the backend or through the API). The idea is to avoid the null pointer by taking the organization from the context instead of from the posTerminal

Tags

No tags attached.

Attached Files

2024-04-18_17h44_53.png [^] (225,620 bytes) 2024-04-18 17:45

Relationships [ Relation Graph ] [ Dependency Graph ]

blocks

defect

0055254

scheduled

SABARINATH P

Forced to close and reopen pop up to display new Loyalty Category

Notes
(0163780) hgbot (developer) 2024-04-26 05:00	Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.loyalty.programs/-/merge_requests/60 [^]

Issue History
Date Modified	Username	Field	Change
2024-04-18 17:44	Lcazaux	New Issue
2024-04-18 17:44	Lcazaux	Assigned To	=> Retail
2024-04-18 17:44	Lcazaux	Triggers an Emergency Pack	=> No
2024-04-18 17:45	Lcazaux	File Added: 2024-04-18_17h44_53.png
2024-04-18 17:53	Lcazaux	Relationship added	blocks 0055254
2024-04-19 10:17	jorgewederago	Assigned To	Retail => alainperez
2024-04-19 10:17	jorgewederago	Status	new => acknowledged
2024-04-19 10:17	jorgewederago	Proposed Solution updated
2024-04-26 05:00	hgbot	Note Added: 0163780
2024-04-26 05:02	alainperez	Status	acknowledged => scheduled