Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0054732 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | critical | always | 2024-02-20 16:28 | 2024-03-06 11:18 | |||
| Reporter | axelmercado | View Status | public | |||||
| Assigned To | Retail | |||||||
| Priority | urgent | Resolution | unable to reproduce | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | marvintm | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0054732: Looped Refresh on loading webPOS on iPhone | |||||||
| Description | When trying to log in to a Web POS terminal from an Iphone device, the loading of the models gets stuck in a loop and never finishes. | |||||||
| Steps To Reproduce | Trying to log in to a Web POS terminal from an Iphone mobile phone. Video: https://drive.google.com/file/d/1dKc7oZ-y7m5AVETL05_NsgPQMtuukdHZ/view?usp=sharing [^] | |||||||
| Tags | No tags attached. | |||||||
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(0161684) axelmercado (developer) 2024-03-05 18:18 |
Severity upgraded to Critical, the issue has not yet been assigned and the priority was set to Urgent. |
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(0161754) marvintm (manager) 2024-03-06 11:18 |
We cannot reproduce this problem with an iPhone updated to the latest release, and with the standard environments. Superficially the problem seems to be related to a problem with the size of the masterdata. Safari supports a significantly smaller amount of data in the local database. It seems this particular environment is loading a very large amount of customers in the local database. A possible solution could be to enable the Customer Remote mode, so that the amount of total records loaded in the database is smaller. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-02-20 16:28 | axelmercado | New Issue | |
| 2024-02-20 16:28 | axelmercado | Assigned To | => Retail |
| 2024-02-20 16:28 | axelmercado | Triggers an Emergency Pack | => No |
| 2024-02-20 16:46 | Practics | Issue Monitored: Practics | |
| 2024-03-05 18:18 | axelmercado | Note Added: 0161684 | |
| 2024-03-05 18:18 | axelmercado | Severity | major => critical |
| 2024-03-06 11:18 | marvintm | Review Assigned To | => marvintm |
| 2024-03-06 11:18 | marvintm | Note Added: 0161754 | |
| 2024-03-06 11:18 | marvintm | Status | new => closed |
| 2024-03-06 11:18 | marvintm | Resolution | open => unable to reproduce |
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Issue History |
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