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| ID | ||||||||||||
| 0054370 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | major | always | 2024-01-17 15:20 | 2024-01-17 15:24 | |||||||
| Reporter | lorenzofidalgo | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | immediate | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | 23Q4 | SCM revision | ||||||||||
| Review Assigned To | ||||||||||||
| Regression level | Production - QA Approved | |||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | 23Q4 | |||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0054370: Not possible to process Verified Returns for only the services attached to a product | |||||||||||
| Description | After completing a sell of a product with a service attached, it is not possible to select the checkbox of the service inside the Verified Returns popup. Issue reproducible in 24Q1 (QA) & in 23Q4.1. Not reproducible in 23Q2.3 backwards. | |||||||||||
| Steps To Reproduce | (Precondition): --- Log in ERP using below login credentials. 'Username': Openbravo 'Password': openbravo Change the role to Group -Admin-The White Valley Group Go to Product Window Select record 'Fit in the car' and check 'Returnable' to TRUE --- 0-Login POS2 as CMS-2. 1-Add 'Baby Carrier' product to the current receipt. Click in the just button below the price in the present ticket product (gear button). 2-Add Service 'Fit in the Car' to the receipt. Click in the arrow of the search bar to finish that process. 3-Complete the Receipt(Pay and finish). 4-Go to 'Orders' window in the sidebar menu. Look for the just created record and click in the 3 dots button of the just created order and select "Verified Returns". 5- Inside "Verified Returns" popup, select only 'Fit in the car' checkbox and click "APPLY" button. DEFECT: The process can not continue and an error is shown in the screen and inside the Console (check attached image). | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  Deferred.png [^] (141,087 bytes) 2024-01-17 15:21
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| Date Modified | Username | Field | Change |
| 2024-01-17 15:20 | lorenzofidalgo | New Issue | |
| 2024-01-17 15:20 | lorenzofidalgo | Assigned To | => Retail |
| 2024-01-17 15:20 | lorenzofidalgo | File Added: Deferred.png | |
| 2024-01-17 15:20 | lorenzofidalgo | Regression level | => Production - QA Approved |
| 2024-01-17 15:20 | lorenzofidalgo | Regression introduced in release | => 23Q4 |
| 2024-01-17 15:20 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2024-01-17 15:20 | lorenzofidalgo | File Deleted: Deferred.png | |
| 2024-01-17 15:21 | lorenzofidalgo | File Added: Deferred.png | |
| 2024-01-17 15:24 | lorenzofidalgo | Description Updated | View Revisions |
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