0054370: Not possible to process Verified Returns for only the services attached to a product

Openbravo Issue Tracking System - POS2

View Issue Details

Project

Category

View Status

Date Submitted

Last Update

0054370

POS2

POS

public

2024-01-17 15:20

2024-08-16 12:21

Reporter

lorenzofidalgo

Assigned To

ranjith_qualiantech_com

Priority

immediate

Severity

major

Reproducibility

always

Status

closed

Resolution

fixed

Platform

OS Version

Product Version

23Q4

Target Version

Fixed in Version

Merge Request Status

approved

Review Assigned To

OBNetwork customer

Support ticket

Regression level

Production - QA Approved

Regression date

2023-08-08

Regression introduced in release

23Q3

Regression introduced by commit

https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.returns/-/commit/58637a2092f9c5a0300c8c7a0fdd2e55f427014f [^]

Triggers an Emergency Pack

Summary

0054370: Not possible to process Verified Returns for only the services attached to a product

Description

After completing a sell of a product with a service attached, it is not possible to select the checkbox of the service inside the Verified Returns popup.
Issue reproducible in 24Q1 (QA) & in 23Q4.1.
Not reproducible in 23Q2.3 backwards.

Steps To Reproduce

(Precondition):
---
Log in ERP using below login credentials.
'Username': Openbravo
'Password': openbravo
Change the role to Group -Admin-The White Valley Group
Go to Product Window
Select record 'Fit in the car' and check 'Returnable' to TRUE
---
0-Login POS2 as CMS-2.
1-Add 'Baby Carrier' product to the current receipt.
Click in the just button below the price in the present ticket product (gear button).
2-Add Service 'Fit in the Car' to the receipt.
Click in the arrow of the search bar to finish that process.
3-Complete the Receipt(Pay and finish).
4-Go to 'Orders' window in the sidebar menu.
Look for the just created record and click in the 3 dots button of the just created order and select "Verified Returns".
5- Inside "Verified Returns" popup, select only 'Fit in the car' checkbox and click "APPLY" button. DEFECT: The process can not continue and an error is shown in the screen and inside the Console (check attached image).

Proposed Solution

Additional Information

Tags

No tags attached.

Relationships

related to	defect	0053187		closed	dcontrera	POS2	Cannot return a product with a service linked to it
depends on	backport	0056238	24Q3	closed	ranjith_qualiantech_com	POS2	Not possible to process Verified Returns for only the services attached to a product
depends on	backport	0056239	24Q2.2	closed	ranjith_qualiantech_com	POS2	Not possible to process Verified Returns for only the services attached to a product
caused by	defect	0049913		closed	ranjith_qualiantech_com	Retail Modules	Unexpected quantity to return for a "as per product" service scenario