Project:
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| ID | ||||||||
| 0054261 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | always | 2024-01-08 09:07 | 2024-02-02 08:21 | |||
| Reporter | ucarrion | View Status | public | |||||
| Assigned To | ucarrion | |||||||
| Priority | high | Resolution | unable to reproduce | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
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| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0054261: [Assign Customer] - Error when using Assign Customer aside a Checkout action | |||||||
| Description | When clicking on pay without a client assigned to a ticket > 3000€ with the Spanish Fiscalization enabled, as it is mandatory to issue an invoice, the Assign Customer window is displayed. When clicking on the 'Cancel' button, an unclear error message is displayed “_Action Canceled_“. When clicking on the 'Ok' button (assigning a customer) the threshold error message doesn't show up, when it should. The problem seems related to the Assign Customer action/error handling. Please make sure the flag 'Customer Seach Before Payment' is enabled at Organization level. | |||||||
| Steps To Reproduce | Configure the Spanish Fiscalizaton module in a POS2 environment with modules and enable the 'Customer Search Before Payment' at Organization level. Add articles to go over 3000€ total amount of the ticket Do not assign a customer Click on pay Click on Cancel Error message is displayed in the left bottom corner “Action Canceled” The correct message would be the error message displayed when trying to pay with a customer assigned but without an invoice issued. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  image (1).png [^] (121,804 bytes) 2024-01-08 09:07
image (2).png [^] (111,807 bytes) 2024-01-08 09:07
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(0159307) ifernandez (developer) 2024-01-15 10:26 |
Checked out the Fiscalization modules and not encountered any error on the message handler. Also, tried some tests with the hook openSearchForCustomer. (Changed priority, changed place from ob-init to the UserAction SwitchToPayments, and changing it from a Pre hook to a Post hook) None of them worked as expected. The one that was closer to a solution was the priority change, in that case, the error message was displayed before the assign customer, so the action was cancelled correctly, but when using other fiscalization modules (as Italy) the popups didn't worked as expected, because there was a duplicated request. Also, the priority change isn't a well seen solution because the Assign Customer should be performed before the Fiscalization/Checkout actions. |
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(0160085) Rajesh_18 (developer) 2024-02-01 12:58 |
Unable to reproduce https://drive.google.com/file/d/1grIX4yjzD_qFlLAC-Lvrh29gbYiKrAh9/view?usp=drive_link [^] |
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(0160127) ucarrion (developer) 2024-02-02 08:19 edited on: 2024-02-02 08:21 |
Confirmed, unable to reproduce it in the client instance: https://vimeo.com/908976969/5e3d166195?share=copy [^] Could be corrected by: https://issues.openbravo.com/view.php?id=54234 [^] |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-01-08 09:07 | ucarrion | New Issue | |
| 2024-01-08 09:07 | ucarrion | Assigned To | => Retail |
| 2024-01-08 09:07 | ucarrion | Triggers an Emergency Pack | => No |
| 2024-01-08 09:07 | ucarrion | Assigned To | Retail => ucarrion |
| 2024-01-08 09:07 | ucarrion | Assigned To | ucarrion => Triage Omni OMS |
| 2024-01-08 09:07 | ucarrion | File Added: image (1).png | |
| 2024-01-08 09:07 | ucarrion | File Added: image (2).png | |
| 2024-01-08 09:11 | ucarrion | Relationship added | related to 0053978 |
| 2024-01-15 10:26 | ifernandez | Note Added: 0159307 | |
| 2024-01-15 10:26 | ifernandez | Assigned To | Triage Omni OMS => Retail |
| 2024-01-15 10:26 | ifernandez | Summary | [Spain Fiscal] - ActionCanceled error message when trying to pay a ticket over threshold => [Assign Customer] - Error when using Assign Customer aside a Checkout action |
| 2024-01-15 10:26 | ifernandez | Description Updated | View Revisions |
| 2024-01-15 10:26 | ifernandez | Steps to Reproduce Updated | View Revisions |
| 2024-01-15 10:37 | ifernandez | Steps to Reproduce Updated | View Revisions |
| 2024-01-31 13:42 | nicola_uva | Assigned To | Retail => Triage Omni OMS |
| 2024-01-31 22:09 | aferraz | Assigned To | Triage Omni OMS => Retail |
| 2024-02-01 12:26 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2024-02-01 12:58 | Rajesh_18 | Note Added: 0160085 | |
| 2024-02-01 12:58 | Rajesh_18 | Status | new => closed |
| 2024-02-01 12:58 | Rajesh_18 | Resolution | open => unable to reproduce |
| 2024-02-01 13:00 | ucarrion | Assigned To | Rajesh_18 => ucarrion |
| 2024-02-01 13:00 | ucarrion | Status | closed => new |
| 2024-02-01 13:00 | ucarrion | Resolution | unable to reproduce => open |
| 2024-02-02 08:19 | ucarrion | Note Added: 0160127 | |
| 2024-02-02 08:19 | ucarrion | Status | new => closed |
| 2024-02-02 08:19 | ucarrion | Resolution | open => unable to reproduce |
| 2024-02-02 08:21 | ucarrion | Relationship added | related to 0054234 |
| 2024-02-02 08:21 | ucarrion | Note Edited: 0160127 | View Revisions |
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Issue History |
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