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ID
0054240
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2024-01-02 15:362024-03-11 16:39
ReporterjfvaringotView Statuspublic 
Assigned ToRajesh_18 
PriorityurgentResolutioninvalidFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Toguilleaer
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0054240: POS2 - Return reasons not displayed for non verified returns

DescriptionWhen converting and order to return, no return reasons are displayed.

Tested on Livebuild.
BO : https://livebuilds.openbravo.com/context/retail_pos2_pgsql [^]
POS : https://livebuilds.openbravo.com/context/retail_pos2_pgsql/web/pos/?terminal=VBS-2 [^]
Steps To ReproduceOn Back-office :
1. In VallBlancaUser role > User Action Access : define User Action = Return Ticket then all by default.
2. In User Action Input, define User Action = Return Ticket / User Input = Return Line Reason.

In POS :
1. Convert order to Return
2. Add an item
3. Refund.

=> At no moment in POS the reason list is displayed.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
duplicate of defect 0054014 closedRajesh_18 Unexpected behavior while selecting return reasons 

-  Notes
(0158774)
jfvaringot (reporter)
2024-01-02 15:40

EDIT in Steps to reproduce :

If in POS you do :
1. Add an item
2. Convert to Return

=> the reason list is displayed.
=> There's so a bug with the previous described path.
(0161974)
guilleaer (manager)
2024-03-11 16:39

Return reasons for return ticket needs to be configured by adding a user action input for the user action "Return ticket"

- Issue History
Date Modified Username Field Change
2024-01-02 15:36 jfvaringot New Issue
2024-01-02 15:36 jfvaringot Assigned To => Retail
2024-01-02 15:36 jfvaringot Triggers an Emergency Pack => No
2024-01-02 15:40 jfvaringot Note Added: 0158774
2024-01-05 12:48 Rajesh_18 Assigned To Retail => Rajesh_18
2024-01-05 13:03 Rajesh_18 Relationship added duplicate of 0054014
2024-03-11 16:39 guilleaer Review Assigned To => guilleaer
2024-03-11 16:39 guilleaer Note Added: 0161974
2024-03-11 16:39 guilleaer Status new => closed
2024-03-11 16:39 guilleaer Resolution open => invalid


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