Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0053926 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2023-11-14 08:46 | 2023-12-07 08:11 | |||
| Reporter | Leyre | View Status | public | |||||
| Assigned To | Rajesh_18 | |||||||
| Priority | high | Resolution | no change required | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | marvintm | |||||||
| OBNetwork customer | Gold | |||||||
| Support ticket | 78815 | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0053926: Incorrect printing and email sending when do a "Sell on Credit" | |||||||
| Description | Incorrect printing and email sending when do a "Sell on Credit" | |||||||
| Steps To Reproduce | Backend: 1. Configure the option send by email. 2. Configure the option sell on credit. Web POS: 1. Issue Invoice. 2. Select and assign a customer (preciously configure to sell on credit). 3. Add a product and click on total. 4. Click on "Sell on Credit". 5. Open the previous sales order and pay it with cash. 6. Pay Total and Done 7. Select both options: "Send Email" and "Print". Result: Printed receipt: KO -> "Duplicated" label appears on the ticket. Printed invoice: KO -> The invoice is not printed. E-mail invoice: KO -> The invoice is not sent. | |||||||
| Tags | No tags attached. | |||||||
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(0157991) marvintm (viewer) 2023-12-07 08:11 |
Several points: - Regarding "Duplicated" label, this is happening because that is the behavior of the template they have for the completed receipt. They can avoid this by changing the template, if they don't want the label to be shown. - Regarding invoice not being printed/email not being generated, apparently this is the expected behavior when adding payments to an already existing order/invoice. It is the same behavior as we have in pos2. If still you believe this is not the correct behavior, it should be first discussed with Product Management, and then we should plan the change both in old POS and pos2. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-11-14 08:46 | Leyre | New Issue | |
| 2023-11-14 08:46 | Leyre | Assigned To | => Retail |
| 2023-11-14 08:46 | Leyre | OBNetwork customer | => Gold |
| 2023-11-14 08:46 | Leyre | Support ticket | => 78815 |
| 2023-11-14 08:46 | Leyre | Triggers an Emergency Pack | => No |
| 2023-12-06 05:21 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2023-12-06 05:21 | Rajesh_18 | Status | new => scheduled |
| 2023-12-07 08:11 | marvintm | Review Assigned To | => marvintm |
| 2023-12-07 08:11 | marvintm | Note Added: 0157991 | |
| 2023-12-07 08:11 | marvintm | Status | scheduled => closed |
| 2023-12-07 08:11 | marvintm | Resolution | open => no change required |
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Issue History |
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