0053864: Cannot fiscalize a ticket if a discount amount of 0 is added to it

Description

Cannot fiscalize a ticket if a discount amount of 0 is added to it

Steps To Reproduce

It cannot be tested in livebuilds with modules due to the 48600 issue

Configure the Fiscal Printer
Set it to the touchpoint
Do a cashup
Create a new ticket
Add a product with a price of 0.01
Add a discount of 5%
Pay it with cash
Print it

Check the following error is shown:

Fiscalization error
The RT Printer cannot fiscalize the receipt. Please, try again.

The log shows:

Fiscalization Error : <?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> [^]
<soapenv:Body>
<response success="false" code="PRINTER ERROR" status="16">
    <addInfo>
        <elementList>lastCommand,printerStatus</elementList>
        <lastCommand>83</lastCommand>
        <printerStatus>00100</printerStatus>
    </addInfo>
</response>
</soapenv:Body>
</soapenv:Envelope>

And the XML includes the following:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"> [^]
  <s:Body>
    <printerFiscalReceipt>

        <beginFiscalReceipt operator="1" />

            <printRecItem
              operator="1"
              justification="1"
              description="CONTROLLI VEICOLI ELETTRICI E HYBRID"
              quantity="1"
              unitPrice="0,01"
              department="2" />

                <printRecItemAdjustment
                  operator="1"
                  justification="1"
                  adjustmentType="0"
                  description="GESTO COMMERCIALE - %"
                  amount="0" />


      <printRecSubtotal operator="1" option="1" />


      <printRecTotal
        description="Contanti EUR"
        payment="0,01"
        paymentType="0"
        index="0"
        justification="2" />

      <printBarCode operator="1" position="901" width="2" height="66" hRIPosition="2" hRIFont="A" codeType="CODE128"
        code="{AITA0010P60_NGA0000005" />


      <displayText data=" Totale. 0.01 Grazie. " />

      <endFiscalReceipt/>
    </printerFiscalReceipt>
  </s:Body>
</s:Envelope>

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Attached Files

Relationships [ Relation Graph ] [ Dependency Graph ]

depends on

defect

0048600

closed

fermin_gascon

Not possible to fiscalize a sales in the RT-printer in "main" version of this module

Notes
(0157615) ngarcia (viewer) 2023-11-24 13:15	Reproduced in customized code, not standard code

Issue History
Date Modified	Username	Field	Change
2023-11-06 13:36	ngarcia	New Issue
2023-11-06 13:36	ngarcia	Assigned To	=> Triage Platform Conn
2023-11-06 13:36	ngarcia	OBNetwork customer	=> Gold
2023-11-06 13:36	ngarcia	Support ticket	=> 78752
2023-11-06 13:36	ngarcia	Triggers an Emergency Pack	=> No
2023-11-06 13:36	ngarcia	Relationship added	depends on 0048600
2023-11-17 10:08	adrianromero	Assigned To	Triage Platform Conn => fermin_gascon
2023-11-24 13:15	ngarcia	Review Assigned To	=> ngarcia
2023-11-24 13:15	ngarcia	Note Added: 0157615
2023-11-24 13:15	ngarcia	Status	new => closed
2023-11-24 13:15	ngarcia	Resolution	open => invalid