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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] RT-Printermajoralways2023-11-06 13:362023-11-24 13:15
ReporterngarciaView Statuspublic 
Assigned Tofermin_gascon 
PriorityurgentResolutioninvalidFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tongarcia
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0053864: Cannot fiscalize a ticket if a discount amount of 0 is added to it

DescriptionCannot fiscalize a ticket if a discount amount of 0 is added to it
Steps To ReproduceIt cannot be tested in livebuilds with modules due to the 48600 issue

Configure the Fiscal Printer
Set it to the touchpoint
Do a cashup
Create a new ticket
Add a product with a price of 0.01
Add a discount of 5%
Pay it with cash
Print it

Check the following error is shown:

Fiscalization error
The RT Printer cannot fiscalize the receipt. Please, try again.

The log shows:

Fiscalization Error : <?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv=""> [^]
<response success="false" code="PRINTER ERROR" status="16">

And the XML includes the following:

<s:Envelope xmlns:s=""> [^]
        <beginFiscalReceipt operator="1" />
              description="CONTROLLI VEICOLI ELETTRICI E HYBRID"
              department="2" />
                  description="GESTO COMMERCIALE - %"
                  amount="0" />

      <printRecSubtotal operator="1" option="1" />

        description="Contanti EUR"
        justification="2" />
      <printBarCode operator="1" position="901" width="2" height="66" hRIPosition="2" hRIFont="A" codeType="CODE128"
        code="{AITA0010P60_NGA0000005" />

      <displayText data=" Totale. 0.01 Grazie. " />


TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
depends on defect 0048600 newfermin_gascon Not possible to fiscalize a sales in the RT-printer in "main" version of this module 
Not all the children of this issue are yet resolved or closed.

-  Notes
ngarcia (developer)
2023-11-24 13:15

Reproduced in customized code, not standard code

- Issue History
Date Modified Username Field Change
2023-11-06 13:36 ngarcia New Issue
2023-11-06 13:36 ngarcia Assigned To => Triage Platform Conn
2023-11-06 13:36 ngarcia Triggers an Emergency Pack => No
2023-11-06 13:36 ngarcia Relationship added depends on 0048600
2023-11-17 10:08 adrianromero Assigned To Triage Platform Conn => fermin_gascon
2023-11-24 13:15 ngarcia Review Assigned To => ngarcia
2023-11-24 13:15 ngarcia Note Added: 0157615
2023-11-24 13:15 ngarcia Status new => closed
2023-11-24 13:15 ngarcia Resolution open => invalid

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