0053864: Cannot fiscalize a ticket if a discount amount of 0 is added to it

Openbravo Issue Tracking System - Retail Modules

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Project

Category

View Status

Date Submitted

Last Update

0053864

Retail Modules

RT-Printer

public

2023-11-06 13:36

2023-11-24 13:15

Reporter

ngarcia

Assigned To

fermin_gascon

Priority

urgent

Severity

major

Reproducibility

always

Status

closed

Resolution

invalid

Platform

OS Version

Product Version

Target Version

Fixed in Version

Merge Request Status

Review Assigned To

ngarcia

OBNetwork customer

Gold

Support ticket

78752

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

Summary

0053864: Cannot fiscalize a ticket if a discount amount of 0 is added to it

Description

Cannot fiscalize a ticket if a discount amount of 0 is added to it

Steps To Reproduce

It cannot be tested in livebuilds with modules due to the 48600 issue

Configure the Fiscal Printer
Set it to the touchpoint
Do a cashup
Create a new ticket
Add a product with a price of 0.01
Add a discount of 5%
Pay it with cash
Print it

Check the following error is shown:

Fiscalization error
The RT Printer cannot fiscalize the receipt. Please, try again.

The log shows:

Fiscalization Error : <?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> [^]
<soapenv:Body>
<response success="false" code="PRINTER ERROR" status="16">
    <addInfo>
        <elementList>lastCommand,printerStatus</elementList>
        <lastCommand>83</lastCommand>
        <printerStatus>00100</printerStatus>
    </addInfo>
</response>
</soapenv:Body>
</soapenv:Envelope>

And the XML includes the following:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"> [^]
  <s:Body>
    <printerFiscalReceipt>

        <beginFiscalReceipt operator="1" />

            <printRecItem
              operator="1"
              justification="1"
              description="CONTROLLI VEICOLI ELETTRICI E HYBRID"
              quantity="1"
              unitPrice="0,01"
              department="2" />

                <printRecItemAdjustment
                  operator="1"
                  justification="1"
                  adjustmentType="0"
                  description="GESTO COMMERCIALE - %"
                  amount="0" />


      <printRecSubtotal operator="1" option="1" />


      <printRecTotal
        description="Contanti EUR"
        payment="0,01"
        paymentType="0"
        index="0"
        justification="2" />

      <printBarCode operator="1" position="901" width="2" height="66" hRIPosition="2" hRIFont="A" codeType="CODE128"
        code="{AITA0010P60_NGA0000005" />


      <displayText data=" Totale. 0.01 Grazie. " />

      <endFiscalReceipt/>
    </printerFiscalReceipt>
  </s:Body>
</s:Envelope>

Proposed Solution

Additional Information