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| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0053771 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | minor | always | 2023-10-26 13:12 | 2023-11-03 14:16 | |||
| Reporter | andre_montenegro | View Status | public | |||||
| Assigned To | SABARINATH P | |||||||
| Priority | normal | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | marvintm | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0053771: [23Q4] Reconnection Failure After Timeout in Offline Mode | |||||||
| Description | When the terminal goes offline and the first automatic reconnection attempt is triggered (after 30 seconds of the terminal being offline), and the countdown for the second attempt has started, if the internet connection is restored during this time, the 90-second countdown will continue. However, once the timeout is reached, the connection will not be reestablished. | |||||||
| Steps To Reproduce | - Login POS2 (livebuilds) - Remove the network connection (from dev tools for example) - POS2 will switch to offline mode after a time (to speed up this step, click "Vallblanca" user name and then "Profile") - Terminal icon will turn red once we are in offline mode - Click on the "Terminal" icon and observe the countdown. Wait until the retry is completed, the reconnection fails, and the countdown is reset to 165 seconds. - Wait until there are 90 seconds or less remaining & Reestablish the network connection (from dev tools for example) - Wait until retry is completed & Observe the behavior: Terminal connection is no restored, instead the counter resets for another retry. NOTE: If situation is kept, next attempt to reconnect will be successful. | |||||||
| Tags | No tags attached. | |||||||
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(0156692) marvintm (manager) 2023-11-03 14:16 |
It seems it is the same issue as this one: https://issues.openbravo.com/view.php?id=53561 [^] We have solved that one, and we also just backported the fix to 23Q4 branch. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-10-26 13:12 | andre_montenegro | New Issue | |
| 2023-10-26 13:12 | andre_montenegro | Assigned To | => Retail |
| 2023-10-26 13:12 | andre_montenegro | Triggers an Emergency Pack | => No |
| 2023-11-03 10:56 | andre_montenegro | Summary | [23Q3] Reconnection Failure After Timeout in Offline Mode => [23Q4] Reconnection Failure After Timeout in Offline Mode |
| 2023-11-03 13:18 | SABARINATH P | Assigned To | Retail => SABARINATH P |
| 2023-11-03 13:43 | SABARINATH P | Status | new => scheduled |
| 2023-11-03 14:16 | marvintm | Review Assigned To | => marvintm |
| 2023-11-03 14:16 | marvintm | Relationship added | duplicate of 0053561 |
| 2023-11-03 14:16 | marvintm | Note Added: 0156692 | |
| 2023-11-03 14:16 | marvintm | Status | scheduled => closed |
| 2023-11-03 14:16 | marvintm | Resolution | open => duplicate |
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Issue History |
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