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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2023-06-06 13:162023-06-08 11:23
ReportermalsasuaView Statuspublic 
Assigned Toprakashmurugesan88 
PriorityurgentResolutionfixedFixed in Version23Q3
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0052679: Till is locked with open receipt ticket with a sales representative of other store

DescriptionWhen one paid ticket is loaded in the till (Orders menu option) and the sales representative linked to the ticket does not belong to this store, an error is returned:

TypeError: Cannot read properties of undefined (reading 'undefined')
    at ConfigurableButton.jsx:59:16
    at (<anonymous>)
    at c (ConfigurableButton.jsx:48:33)
    at ia (react-dom.production.min.js:157:137)
    at Ba (react-dom.production.min.js:180:154)
    at $u (react-dom.production.min.js:269:343)
    at jl (react-dom.production.min.js:250:347)
    at Sl (react-dom.production.min.js:250:278)
    at Ol (react-dom.production.min.js:250:138)
    at ml (react-dom.production.min.js:243:163)
uu @ react-dom.production.min.js:216
Steps To Reproduce. in store1:
1- do login with cashier1 (cashier1 can not access to store2)
2- complete a ticket
. in store2:
3- do login with cashier2
4- click in "Orders" and select the ticket created in 1
-> error:
TypeError: Cannot read properties of undefined (reading 'undefined')
Proposed SolutionLines candidates to be fixed:
if (foundSalesRep) {
        setSalesRepInfo(foundSalesRep ? foundSalesRep[0] : {});
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
hgbot (developer)
2023-06-07 13:09

Merge Request created: [^]
hgbot (developer)
2023-06-08 11:23

Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: f311822890242c2bd35f61ab9b4028fd972ef36c
Author: Prakash M <>
Date: 08-06-2023 09:23:25
URL: [^]

Fixes ISSUE-52679: Fixed error while loading ticket with sales representative of other store. If sales representative is not present in the frontend, it will be loaded from the backend.

A src/org/openbravo/pos2/master/
M src-db/database/sourcedata/AD_MESSAGE.xml
M src-db/database/sourcedata/OBMOBC_SERVICES.xml
M web-jspack/org.openbravo.pos2/src/components/Ticket/TicketLinePopover/TicketLineSalesRepSelectorField/TicketLineSalesRepSelectorField.jsx
M web-jspack/org.openbravo.pos2/src/components/Ticket/TicketLines/TicketLineSalesRepInfo/TicketLineSalesRepInfo.jsx
M web-jspack/org.openbravo.pos2/src/components/Ticket/TicketMultiLineSalesRepSelectorField/TicketMultiLineSalesRepSelectorField.jsx
M web-jspack/org.openbravo.pos2/src/components/Ticket/TicketPropertiesPopover/TicketSalesRepSelectorField/TicketSalesRepSelectorField.jsx
M web-jspack/org.openbravo.pos2/src/components/Ticket/TicketSalesRepButton/TicketSalesRepButton.jsx
M web-jspack/org.openbravo.pos2/src/model/ticket/SalesRepresentativeUtils.js
M web-jspack/org.openbravo.pos2/src/model/ticket/actions/AddNewTicketActionPreparation.js
M web-jspack/org.openbravo.pos2/src/model/ticket/actions/AddProductActionPreparation.js
hgbot (developer)
2023-06-08 11:23

Merge request merged: [^]

- Issue History
Date Modified Username Field Change
2023-06-06 13:16 malsasua New Issue
2023-06-06 13:16 malsasua Assigned To => Retail
2023-06-06 13:16 malsasua Triggers an Emergency Pack => No
2023-06-06 13:45 guillermogil Assigned To Retail => prakashmurugesan88
2023-06-07 13:09 hgbot Note Added: 0150888
2023-06-08 11:23 hgbot Resolution open => fixed
2023-06-08 11:23 hgbot Status new => closed
2023-06-08 11:23 hgbot Fixed in Version => 23Q3
2023-06-08 11:23 hgbot Note Added: 0150932
2023-06-08 11:23 hgbot Note Added: 0150933

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