0052643: [RT Printer] Error trying to make a duplicate of an invoice

Description

When trying do print a duplicata of a full invoice, we have an error code = 16 and the fiscal department is missing in what is sent to rt printer.

line: Object.sendFiscalDocument (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/6d0410342e54b902e1e06dc56c27b673.js:217369:8 [^]) (*)
6d0410342e54b902e1e06dc56c27b673.js:356 Fiscalization Error : <?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> [^]
<soapenv:Body>
<response success="false" code="PRINTER ERROR" status="16">
    <addInfo>
        <elementList>lastCommand,printerStatus</elementList>
        <lastCommand>80</lastCommand>
        <printerStatus>00180</printerStatus>
    </addInfo>
</response>
</soapenv:Body>
</soapenv:Envelope>
; line: Object.sendFiscalDocument (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/6d0410342e54b902e1e06dc56c27b673.js:217396:12 [^]) (*)
OB.Console.error @ 6d0410342e54b902e1e06dc56c27b673.js:356
6d0410342e54b902e1e06dc56c27b673.js:340 Fiscalization body : <?xml version="1.0" encoding="utf-8"?>

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"> [^]
  <s:Body>
    <printerFiscalDocument>


          <printRecMessage message="DUPLICATO" messageType="6" index="1" font="1" />

      <printRecMessage message="SNC SP SOLUZIONI PUBBLIC" messageType="6" index="2" font="1" />
      <printRecMessage message="P.I. " messageType="6" index="2" font="1" />
      <printRecMessage message="VIA LOMBARDORE 218 , " messageType="6" index="3" font="1" />
      <printRecMessage message="10040" messageType="6" index="4" font="1" />
      <printRecMessage message="FATTURA N. NORIT0416P57I0000001" messageType="6" index="5" font="1" />

      <beginFiscalDocument operator="1" documentType="directInvoice" documentNumber="1"/>

          <printRecItem
            operator="1"
            justification="1"
            description=" CL C/BATTERIA VIAGGIO USB"
            quantity="1"
            unitPrice="14,95"
            department="undefined" />

          <printRecItemAdjustment
            operator="1"
            justification="1"
            adjustmentType="0"
            description="8-ERRORE SU PREVENTIVO - %"
            amount="14,94" />

      <printRecTotal
        description="Contanti EUR"
        payment="0,01"
        paymentType="0"
        index="0"
        justification="2" />


      <displayText data=" Totale. 0.01 Grazie. " />
    <endFiscalDocument operator="1" />

    </printerFiscalDocument>
  </s:Body>
</s:Envelope>
; line: Object.sendFiscalDocument (https://norauto-dev.services.openbravo.com/openbravo/web/js/gen/6d0410342e54b902e1e06dc56c27b673.js:217397:12 [^]) (*)

Steps To Reproduce

Step to reproduce :

- On webPOS, create an invoice
- Re-open the invoice
- Try to print a duplicata

(Reproduceable easily loading the invoice NORIT0416P57-0000001 on Norauto DEV environment)

Tags

NOR

Attached Files

Relationships [ Relation Graph ] [ Dependency Graph ]

Notes
(0151111) psanjuan (viewer) 2023-06-13 14:54 edited on: 2023-06-13 15:01	Propose solution updated: 1.- it is going to be controlled that it is not possible to reprint a Direct Invoice from the RT-Printer, as that option is not allowed by the RT-printer. As a consequence of that we will remove some custom code that was implement which sent while reprinting the sales transaction to the RT-Printer once more. That is wrong, as the reprint of a sales transaction should not imply to fiscalize that transaction once more, even if talking about a Non Fiscal document. 2.- it is going to be defined how to reprint a full invoice in pdf format by using a different printer, as that is what we think is what required by the final customer.

(0151119) psanjuan (viewer) 2023-06-13 16:41	See JiRA related https://openbravo.atlassian.net/browse/RM-6703 [^]

(0151423) adrianromero (viewer) 2023-06-21 09:12	Delivered in environments https://gitlab.com/openbravo/customers/NOR/org.openbravo.retail.rtprinter/-/merge_requests/47 [^] https://gitlab.com/openbravo/customers/NOR/com.openbravo.norauto.customizations/-/merge_requests/452 [^]

Issue History
Date Modified	Username	Field	Change
2023-06-01 16:55	wicherr	New Issue
2023-06-01 16:55	wicherr	Assigned To	=> psanjuan
2023-06-01 16:55	wicherr	OBNetwork customer	=> Gold
2023-06-01 16:55	wicherr	Tag Attached: NOR
2023-06-02 11:37	psanjuan	Assigned To	psanjuan => fermin_gascon
2023-06-13 14:54	psanjuan	Note Added: 0151111
2023-06-13 15:01	psanjuan	Note Edited: 0151111	View Revisions
2023-06-13 16:41	psanjuan	Note Added: 0151119
2023-06-21 09:12	adrianromero	Status	new => scheduled
2023-06-21 09:12	adrianromero	Status	scheduled => resolved
2023-06-21 09:12	adrianromero	Resolution	open => fixed
2023-06-21 09:12	adrianromero	Note Added: 0151423
2023-06-21 09:12	adrianromero	Status	resolved => closed