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ID
0052252
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2023-04-26 12:162023-10-13 07:08
ReporterMarkel_IruretagoyenaView Statuspublic 
Assigned ToSABARINATH P 
PrioritynormalResolutionunable to reproduceFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0052252: [23Q2] If the pager code is long enough, the "Use Coupon" & "Retry Pager" buttons disappear

DescriptionAfter the ticket payment the touch point will do a web service request (if you configure the option in the backoffice) to the pager server. If the request fails, the user is given the option to print a coupon instead or retry the pager via a pop-up.

The problem is that if you use a really long pager code, the pop up will appear if the request fails but there is no option to print a coupon or retry the pager. The buttons are "invisible
Steps To ReproducePrerequisites:
- Login in the backoffice
- Go to the "Organization" window and select "Vall Blanca Store" record
- From the subtab "Delivery Control" 2 records will appear, Coupon and Pager.
- select "Pager" and in the "Webservice URL" field put any url like localhost just to be sure that the request will fail

Steps:
- Login in POS as vallblanca
- Click "Ski" Category
- Add "Carbonio Helmet" to the order
- Select any "Waiting time" you want and click "Next"
- Write with your keyboard a really long code. Important not to include numbers in the code
- Click on "Validate and Continue"
- Tap on "Pay" button, then "Done"

A pop-up will appear with the title "Choose Coupon or Pager", but because the pager code is too long, there is no option to choose
TagsNo tags attached.
Attached Filespng file icon incorrect_pupup_behaviour.png [^] (96,771 bytes) 2023-04-26 12:16


png file icon correct_behaviour.png [^] (60,878 bytes) 2023-04-26 12:17

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0052237 newRetail [23Q2] Typing the pager code with the keyboard you can type any character you want and there is no code length limit 

-  Notes
(0155820)
marvintm (manager)
2023-10-13 07:08

We haven't been able to reproduce this issue in the latest release, even with very long codes, the buttons are still there.

- Issue History
Date Modified Username Field Change
2023-04-26 12:16 Markel_Iruretagoyena New Issue
2023-04-26 12:16 Markel_Iruretagoyena Assigned To => Retail
2023-04-26 12:16 Markel_Iruretagoyena File Added: incorrect_pupup_behaviour.png
2023-04-26 12:16 Markel_Iruretagoyena Triggers an Emergency Pack => No
2023-04-26 12:17 Markel_Iruretagoyena File Added: correct_behaviour.png
2023-04-26 12:18 Markel_Iruretagoyena Relationship added related to 0052237
2023-10-12 15:29 SABARINATH P Assigned To Retail => SABARINATH P
2023-10-13 07:08 marvintm Review Assigned To => marvintm
2023-10-13 07:08 marvintm Note Added: 0155820
2023-10-13 07:08 marvintm Status new => closed
2023-10-13 07:08 marvintm Resolution open => unable to reproduce


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