Anonymous | Login
News | My View | View Issues | Roadmap | Summary

View Issue DetailsJump to Notes ] Issue History ] Print ]
TypeCategorySeverityReproducibilityDate SubmittedLast Update
feature request[Openbravo Localizations] Localization Italymajoralways2023-03-07 15:492023-04-20 16:28
ReporterucarrionView Statuspublic 
Assigned Topsanjuan 
PriorityurgentResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Regression date
Regression introduced by commit
Regression level
Regression introduced in release

0051794: The till drawer does not work in case the RTP is used

DescriptionEven if the configuration regarding the payment method is ready and the hardware URL is properly set at touchpoint level, in case the RTPrinter is enabled to work in a terminal the drawer is not responding according to the configuration.

On the other hand, if the RTPrinter is disabled, the till drawer is working as expected.
Steps To Reproduce-Run a HWM.
-Login an Italian terminal with the RTP enabled.
-Do a sale paid in a payment method set as 'Cash', a cash management action or a cashup/open till operation.
-Check that the drawer is not responding when it should.
-Go to the backoffice, search for the terminal you are using.
-Open the record and scroll down until the fiscal parameters.
-Uncheck the 'Fiscal' checkbox.
-Refresh the data on your till.
-Repeat the step 3 above.
-Check that the drawer is responding now as it should.
Proposed SolutionThe Hardware URL set at touchpoint level is normally 'http://localhost:8090/printer'. [^] Even if the printer in the HWM is not relevant as the documents are issued directly by the RTP, the drawer should always respond to any call.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
psanjuan (manager)
2023-03-16 11:45
edited on: 2023-03-16 11:51

Issue changed to Feature Request because this is not a bug. It has not been included from the very beginning the management of a drawer in the RT-Printer integration. RT-Printer integration is the integration between the RT-Printer and the Web POS, just that.
We need to understand first if the RT-Printer has a rj7 port to plug the drawer, or not.

ucarrion (developer)
2023-04-20 16:27

This issue has been handled in Jira [^]
Already corrected.

- Issue History
Date Modified Username Field Change
2023-03-07 15:49 ucarrion New Issue
2023-03-07 15:49 ucarrion Assigned To => psanjuan
2023-03-13 14:31 aferraz Assigned To psanjuan => fermin_gascon
2023-03-16 11:45 psanjuan Note Added: 0147596
2023-03-16 11:45 psanjuan Type defect => feature request
2023-03-16 11:51 psanjuan Note Edited: 0147596 View Revisions
2023-04-20 16:27 ucarrion Note Added: 0148655
2023-04-20 16:27 ucarrion Assigned To fermin_gascon => psanjuan
2023-04-20 16:28 ucarrion Status new => closed
2023-04-20 16:28 ucarrion Resolution open => no change required

Copyright © 2000 - 2009 MantisBT Group
Powered by Mantis Bugtracker