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| ID | ||||||||||||
| 0051794 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| feature request | [Openbravo Localizations] Localization Italy | major | always | 2023-03-07 15:49 | 2023-03-17 10:31 | |||||||
| Reporter | ucarrion | View Status | public | |||||||||
| Assigned To | fermin_gascon | |||||||||||
| Priority | urgent | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression introduced by commit | ||||||||||||
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| Regression introduced in release | ||||||||||||
| Summary | 0051794: The till drawer does not work in case the RTP is used | |||||||||||
| Description | Even if the configuration regarding the payment method is ready and the hardware URL is properly set at touchpoint level, in case the RTPrinter is enabled to work in a terminal the drawer is not responding according to the configuration. On the other hand, if the RTPrinter is disabled, the till drawer is working as expected. | |||||||||||
| Steps To Reproduce | -Run a HWM. -Login an Italian terminal with the RTP enabled. -Do a sale paid in a payment method set as 'Cash', a cash management action or a cashup/open till operation. -Check that the drawer is not responding when it should. -Go to the backoffice, search for the terminal you are using. -Open the record and scroll down until the fiscal parameters. -Uncheck the 'Fiscal' checkbox. -Refresh the data on your till. -Repeat the step 3 above. -Check that the drawer is responding now as it should. | |||||||||||
| Proposed Solution | The Hardware URL set at touchpoint level is normally 'http://localhost:8090/printer'. [^] Even if the printer in the HWM is not relevant as the documents are issued directly by the RTP, the drawer should always respond to any call. | |||||||||||
| Tags | No tags attached. | |||||||||||
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(0147596) psanjuan (manager) 2023-03-16 11:45 edited on: 2023-03-16 11:51 |
Issue changed to Feature Request because this is not a bug. It has not been included from the very beginning the management of a drawer in the RT-Printer integration. RT-Printer integration is the integration between the RT-Printer and the Web POS, just that. We need to understand first if the RT-Printer has a rj7 port to plug the drawer, or not. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-03-07 15:49 | ucarrion | New Issue | |
| 2023-03-07 15:49 | ucarrion | Assigned To | => psanjuan |
| 2023-03-13 14:31 | aferraz | Assigned To | psanjuan => fermin_gascon |
| 2023-03-16 11:45 | psanjuan | Note Added: 0147596 | |
| 2023-03-16 11:45 | psanjuan | Type | defect => feature request |
| 2023-03-16 11:51 | psanjuan | Note Edited: 0147596 | View Revisions |
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Issue History |
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