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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POScriticalalways2023-01-30 14:122023-02-23 08:05
Reporterphilippe_muiView Statuspublic 
Assigned Tojonae 
PriorityurgentResolutionfixedFixed in Version23Q2
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0051507: Drawer opens when making any sale on all payment methods

DescriptionWhen making a sale, the drawer opens automatically even when it is set up as not allowed in backoffice. See video below : [^]
Steps To Reproduce1- In BO, select a payment method (card for example) linked to a touchpoint and untick "allow Open Drawer"
2- open the hardware manager and make sure it is properly configured to work with POS2
2- Go to POS2 and make a sale with that payment method (card).

Current result : the drawer opens no matter "allow open drawer" is ticked or unticked

Expected result : the drawer remains closed when "allow open drawer" is unticked
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0051697 closedRetail When selling or printing alteration the drawer is opened 
related to defect 0051698 closedTriage Platform Base When doing initial count and cash up the drawer is not opened automatically 

-  Notes
hgbot (developer)
2023-02-10 15:28

Merge Request created: [^]
hgbot (developer)
2023-02-23 08:05

Merge request merged: [^]
hgbot (developer)
2023-02-23 08:05

Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: b7c78ba9307f89b34b976b58a65ee924b8642742
Author: Jon Alegría <>
Date: 23-02-2023 07:05:36
URL: [^]

Fixed ISSUE-51507: Adding validation in the ticket hook to check if the open drawer check needs to be performed or not depending on the configurations

M web-jspack/org.openbravo.pos2/src/model/ticket/TicketExtension.js

- Issue History
Date Modified Username Field Change
2023-01-30 14:12 philippe_mui New Issue
2023-01-30 14:12 philippe_mui Assigned To => Retail
2023-01-30 14:12 philippe_mui Triggers an Emergency Pack => No
2023-01-30 14:13 philippe_mui Tag Attached: FASH
2023-02-10 15:28 hgbot Note Added: 0146394
2023-02-10 15:32 jonae Assigned To Retail => jonae
2023-02-23 08:05 hgbot Resolution open => fixed
2023-02-23 08:05 hgbot Status new => closed
2023-02-23 08:05 hgbot Note Added: 0146896
2023-02-23 08:05 hgbot Fixed in Version => 23Q2
2023-02-23 08:05 hgbot Note Added: 0146897
2023-02-24 15:13 rafaroda Relationship added related to 0051697
2023-03-08 08:55 rafaroda Relationship added related to 0051698

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