Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0051507 | POS2 | POS | public | 2023-01-30 14:12 | 2023-02-23 08:05 |
|
| Reporter | philippe_mui | |
| Assigned To | jonae | |
| Priority | urgent | Severity | critical | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | | |
| Target Version | | Fixed in Version | 23Q2 | |
| Merge Request Status | approved |
| Review Assigned To | |
| OBNetwork customer | Gold |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0051507: Drawer opens when making any sale on all payment methods |
| Description | When making a sale, the drawer opens automatically even when it is set up as not allowed in backoffice. See video below :
https://drive.google.com/file/d/1ZM3gdTsAI0-8Q_Kaa75ZoU8WdcT7_fmT/view?usp=share_link [^] |
| Steps To Reproduce | 1- In BO, select a payment method (card for example) linked to a touchpoint and untick "allow Open Drawer"
2- open the hardware manager and make sure it is properly configured to work with POS2
2- Go to POS2 and make a sale with that payment method (card).
Current result : the drawer opens no matter "allow open drawer" is ticked or unticked
Expected result : the drawer remains closed when "allow open drawer" is unticked |
| Proposed Solution | |
| Additional Information | |
| Tags | FASH |
| Relationships | | related to | defect | 0051697 | | closed | Retail | When selling or printing alteration the drawer is opened | | related to | defect | 0051698 | | closed | Triage Platform Base | When doing initial count and cash up the drawer is not opened automatically |
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| Attached Files | |
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| Issue History |
| Date Modified | Username | Field | Change |
| 2023-01-30 14:12 | philippe_mui | New Issue | |
| 2023-01-30 14:12 | philippe_mui | Assigned To | => Retail |
| 2023-01-30 14:12 | philippe_mui | OBNetwork customer | => Gold |
| 2023-01-30 14:12 | philippe_mui | Triggers an Emergency Pack | => No |
| 2023-01-30 14:13 | philippe_mui | Tag Attached: FASH | |
| 2023-02-10 15:28 | hgbot | Merge Request Status | => open |
| 2023-02-10 15:28 | hgbot | Note Added: 0146394 | |
| 2023-02-10 15:32 | jonae | Assigned To | Retail => jonae |
| 2023-02-23 08:04 | hgbot | Merge Request Status | open => approved |
| 2023-02-23 08:05 | hgbot | Resolution | open => fixed |
| 2023-02-23 08:05 | hgbot | Status | new => closed |
| 2023-02-23 08:05 | hgbot | Note Added: 0146896 | |
| 2023-02-23 08:05 | hgbot | Fixed in Version | => 23Q2 |
| 2023-02-23 08:05 | hgbot | Note Added: 0146897 | |
| 2023-02-24 15:13 | rafaroda | Relationship added | related to 0051697 |
| 2023-03-08 08:55 | rafaroda | Relationship added | related to 0051698 |