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ID
0050155
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2022-09-05 11:542022-09-12 13:22
ReporterXABIER_AGUADOView Statuspublic 
Assigned Toigor_trebol 
PrioritynormalResolutionunable to reproduceFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned Toaferraz
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0050155: Set the credit note template that will be used for sending emails is KO

DescriptionFor credit notes, when changing the standard template for the client one, we get an error message stating that 'Error generating the required template to deliver the document' altough the printed version works OK.
Steps To ReproduceOn backoffice, 'Organization' window configure the field 'Credit Note Template for email' for a template different than the default
On POS, refresh masterdata and proceed to print and sell a Credit note
An error shows up: 'Error generating the required template to deliver the document'
TagsFASH
Attached Filespng file icon Screenshot_18.png [^] (13,719 bytes) 2022-09-05 11:54

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0050109 closedranjith_qualiantech_com Retail Modules The Clients template is printed but the Standard template is sent by email. 
related to defect 0050082 closedranjith_qualiantech_com Retail Modules Error while printing credit notes on POS2 
related to defect 0050083 closedranjith_qualiantech_com Retail Modules The credit notes default template is not being printed on POS2 

-  Notes
(0141022)
igor_trebol (viewer)
2022-09-12 13:22

 When trying to reproduce, the same error only appeared when generated a new .xml file and did not compile it (the server was not yet serving the new file), but as soon as I compiled it again (ant smartbuild) the error disappeared and the new template was used to send an email.

- Issue History
Date Modified Username Field Change
2022-09-05 11:54 XABIER_AGUADO New Issue
2022-09-05 11:54 XABIER_AGUADO Assigned To => Retail
2022-09-05 11:54 XABIER_AGUADO File Added: Screenshot_18.png
2022-09-05 11:54 XABIER_AGUADO OBNetwork customer => Gold
2022-09-05 11:54 XABIER_AGUADO Triggers an Emergency Pack => No
2022-09-05 11:54 XABIER_AGUADO Tag Attached: FASH
2022-09-05 12:20 rafaroda Severity major => critical
2022-09-05 12:20 rafaroda Summary Set the gift cards template that will be used for sending emails wqorks KO => Set the gift cards template that will be used for sending emails is KO
2022-09-05 12:27 rafaroda Summary Set the gift cards template that will be used for sending emails is KO => Set the creadit note template that will be used for sending emails is KO
2022-09-05 12:28 rafaroda Summary Set the creadit note template that will be used for sending emails is KO => Set the credit note template that will be used for sending emails is KO
2022-09-05 12:32 rafaroda Relationship added related to 0050082
2022-09-05 12:33 rafaroda Relationship added related to 0050083
2022-09-05 12:34 rafaroda Relationship added related to 0050109
2022-09-07 11:24 aferraz Assigned To Retail => igor_trebol
2022-09-07 12:42 igor_trebol Status new => scheduled
2022-09-12 10:52 aferraz Severity critical => major
2022-09-12 11:08 aferraz Project Retail Modules => POS2
2022-09-12 11:09 aferraz Category Web POS => POS
2022-09-12 13:22 igor_trebol Review Assigned To => aferraz
2022-09-12 13:22 igor_trebol Note Added: 0141022
2022-09-12 13:22 igor_trebol Status scheduled => closed
2022-09-12 13:22 igor_trebol Resolution open => unable to reproduce

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