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| ID | ||||||||
| 0049766 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | minor | have not tried | 2022-07-08 11:55 | 2024-01-04 11:54 | |||
| Reporter | ablasco | View Status | public | |||||
| Assigned To | Triage Platform Base | |||||||
| Priority | normal | Resolution | unable to reproduce | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
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| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0049766: Product Modifiers - Missing Configuration when Cancel and Replace Order | |||||||
| Description | Product configured with Modifiers are included in "Sales Order" in Backoffice when Order contains a configurable Product. In POS2, when a configurable Product is cancelled and Replaced Order, it will create a cancellation, Replacement payment and a second cancellation. The last order does not contain information about mofifiers in product and Missing Configuration message appears for this order. | |||||||
| Steps To Reproduce | - Login in POS2 - Create an order with modifiers (i.e. Carbonio Helmet) - Pay and complete order - Go to orders tab and click on "Cancel and Replace Order" button. ( Process will create Cancellations and payment related wit this order ) - Check the last order created by the process - ( Missing Configuration ) There is no info related with configurable Product. Check Backoffice in sales order. Product Modifiers tab won't appear in that order created in the process. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Screenshot from 2022-07-06 13-37-02.png [^] (187,738 bytes) 2022-07-08 11:55
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(0158860) Markel_Iruretagoyena (developer) 2024-01-04 11:54 |
This issue is not reproducible in livebuilds |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2022-07-08 11:55 | ablasco | New Issue | |
| 2022-07-08 11:55 | ablasco | Assigned To | => Triage Platform Base |
| 2022-07-08 11:55 | ablasco | File Added: Screenshot from 2022-07-06 13-37-02.png | |
| 2022-07-08 11:55 | ablasco | Triggers an Emergency Pack | => No |
| 2024-01-04 11:54 | Markel_Iruretagoyena | Note Added: 0158860 | |
| 2024-01-04 11:54 | Markel_Iruretagoyena | Status | new => closed |
| 2024-01-04 11:54 | Markel_Iruretagoyena | Resolution | open => unable to reproduce |
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