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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSmajoralways2022-05-26 09:542022-05-27 07:26
ReporterlorenzofidalgoView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0049422: It is not possible to log in when a new payment method has been created and only that payment method is "Defined In Safebox"

DescriptionWhile it is possible to create a new cash payment method and use it properly, if that same payment method is "Defined in Safebox" and that Channel - Touchpoint Type header has the "Use Safe Box" checkbox as True, it will not be possible to log in and the following error message will be shown "At least one of the payment method should be defined as Safe Box" (check attached image).
Steps To Reproduce0-Login POS2 backoffice as Openbravo and to configure the new payment method, go to Channel - Touchpoint Type window and enter the "POS2SD VBS POS2 Terminal Type" record.
1-Go to Payment Method tab and create a new record with pm1 image values (attached).
2-Go to Financial Account window and create a new record with Name "POS2SD CashbookSafeBoxes - Vall Blanca Store- VBS2" and complete header and Payment Method tab with the values of fa1 image (attached).
3-Go to Channel - Touchpoint window and select VBS-2 record. There go to Payment Type tab and create a new record with the values of the pt1 values (attached).
4-Now, go back to Channel - Touchpoint Type window, select "POS2SD VBS POS2 Terminal Type" header record and now go to the previously created OBPOS_cashSafeBox payment method created in the Payment Method tab.
5-In the header, activate Use Safe Box checkbox and, in the Payment Method tab, activate "Defined In Safebox".
6-Now go to POS2 and try to login using vallblanca//openbravo. DEFECT: Realise an error message is shown and it is not possible to log in
TagsNo tags attached.
Attached Filespng file icon WhythisError.png [^] (36,341 bytes) 2022-05-26 09:54

png file icon DefinedAsSafeBox.png [^] (112,945 bytes) 2022-05-26 09:54

png file icon fa1.png [^] (82,324 bytes) 2022-05-26 09:54

png file icon pm1.png [^] (78,828 bytes) 2022-05-26 09:55

png file icon pt1.png [^] (77,164 bytes) 2022-05-26 09:55

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-  Notes
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- Issue History
Date Modified Username Field Change
2022-05-26 09:54 lorenzofidalgo New Issue
2022-05-26 09:54 lorenzofidalgo Assigned To => lorenzofidalgo
2022-05-26 09:54 lorenzofidalgo Triggers an Emergency Pack => No
2022-05-26 09:54 lorenzofidalgo File Added: WhythisError.png
2022-05-26 09:54 lorenzofidalgo File Added: DefinedAsSafeBox.png
2022-05-26 09:54 lorenzofidalgo File Added: fa1.png
2022-05-26 09:55 lorenzofidalgo File Added: pm1.png
2022-05-26 09:55 lorenzofidalgo File Added: pt1.png
2022-05-27 07:26 lorenzofidalgo Assigned To lorenzofidalgo => Retail

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