Openbravo Issue Tracking System - POS2 |
| View Issue Details |
|
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0049422 | POS2 | POS | public | 2022-05-26 09:54 | 2023-07-21 16:05 |
|
| Reporter | lorenzofidalgo | |
| Assigned To | meriem_azaf | |
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | |
| Platform | | OS | 5 | OS Version | |
| Product Version | main | |
| Target Version | | Fixed in Version | 23Q4 | |
| Merge Request Status | |
| Review Assigned To | guilleaer |
| OBNetwork customer | |
| Support ticket | |
| Regression level | |
| Regression date | |
| Regression introduced in release | |
| Regression introduced by commit | |
| Triggers an Emergency Pack | No |
|
| Summary | 0049422: It is not possible to log in when a new payment method has been created and only that payment method is "Defined In Safebox" |
| Description | While it is possible to create a new cash payment method and use it properly, if that same payment method is "Defined in Safebox" and that Channel - Touchpoint Type header has the "Use Safe Box" checkbox as True, it will not be possible to log in and the following error message will be shown "At least one of the payment method should be defined as Safe Box" (check attached image). |
| Steps To Reproduce | 0-Login POS2 backoffice as Openbravo and to configure the new payment method, go to Channel - Touchpoint Type window and enter the "POS2SD VBS POS2 Terminal Type" record.
1-Go to Payment Method tab and create a new record with pm1 image values (attached).
2-Go to Financial Account window and create a new record with Name "POS2SD CashbookSafeBoxes - Vall Blanca Store- VBS2" and complete header and Payment Method tab with the values of fa1 image (attached).
3-Go to Channel - Touchpoint window and select VBS-2 record. There go to Payment Type tab and create a new record with the values of the pt1 values (attached).
4-Now, go back to Channel - Touchpoint Type window, select "POS2SD VBS POS2 Terminal Type" header record and now go to the previously created OBPOS_cashSafeBox payment method created in the Payment Method tab.
5-In the header, activate Use Safe Box checkbox and, in the Payment Method tab, activate "Defined In Safebox".
6-Now go to POS2 and try to login using vallblanca//openbravo. DEFECT: Realise an error message is shown and it is not possible to log in |
| Proposed Solution | Find where the error is being thrown and replace it with a warning message. |
| Additional Information | |
| Tags | No tags attached. |
| Relationships | |
| Attached Files |  WhythisError.png (36,341) 2022-05-26 09:54
https://issues.openbravo.com/file_download.php?file_id=17063&type=bug
DefinedAsSafeBox.png (112,945) 2022-05-26 09:54
https://issues.openbravo.com/file_download.php?file_id=17064&type=bug
fa1.png (82,324) 2022-05-26 09:54
https://issues.openbravo.com/file_download.php?file_id=17065&type=bug
pm1.png (78,828) 2022-05-26 09:55
https://issues.openbravo.com/file_download.php?file_id=17066&type=bug
pt1.png (77,164) 2022-05-26 09:55
https://issues.openbravo.com/file_download.php?file_id=17067&type=bug
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| Issue History |
| Date Modified | Username | Field | Change |
| 2022-05-26 09:54 | lorenzofidalgo | New Issue | |
| 2022-05-26 09:54 | lorenzofidalgo | Assigned To | => lorenzofidalgo |
| 2022-05-26 09:54 | lorenzofidalgo | Triggers an Emergency Pack | => No |
| 2022-05-26 09:54 | lorenzofidalgo | File Added: WhythisError.png | |
| 2022-05-26 09:54 | lorenzofidalgo | File Added: DefinedAsSafeBox.png | |
| 2022-05-26 09:54 | lorenzofidalgo | File Added: fa1.png | |
| 2022-05-26 09:55 | lorenzofidalgo | File Added: pm1.png | |
| 2022-05-26 09:55 | lorenzofidalgo | File Added: pt1.png | |
| 2022-05-27 07:26 | lorenzofidalgo | Assigned To | lorenzofidalgo => Retail |
| 2023-06-26 15:05 | AugustoMauch | Proposed Solution updated | |
| 2023-06-26 15:05 | AugustoMauch | Assigned To | Retail => meriem_azaf |
| 2023-07-06 14:38 | meriem_azaf | Status | new => acknowledged |
| 2023-07-06 14:39 | meriem_azaf | Status | acknowledged => scheduled |
| 2023-07-06 16:19 | hgbot | Note Added: 0152166 | |
| 2023-07-19 10:30 | hgbot | Resolution | open => fixed |
| 2023-07-19 10:30 | hgbot | Status | scheduled => resolved |
| 2023-07-19 10:30 | hgbot | Note Added: 0152649 | |
| 2023-07-19 10:30 | hgbot | Fixed in Version | => RR23Q4 |
| 2023-07-19 10:30 | hgbot | Note Added: 0152650 | |
| 2023-07-21 16:05 | cberner | Review Assigned To | => guilleaer |
| 2023-07-21 16:05 | cberner | Status | resolved => closed |
| 2023-07-21 16:05 | cberner | Fixed in Version | RR23Q4 => 23Q4 |