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ID
0048604
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajorhave not tried2022-02-15 16:532023-01-04 07:49
ReporterrafarodaView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionfixedFixed in VersionRR23Q1
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerGold
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0048604: Can't VERIFY RETURN a ticket in POS that contains a payment method not configured in the POS

DescriptionCan't VERIFY RETURN a ticket in POS that contains a payment method not configured in the POS

In Omnichannel scenarios:
* You accept Paypal in Internet, but not in store
* You are able to load these tickets via the external Order Loader in a terminal web POS that has this payment method
* And in the Touchpoint of the store: you will be able to recall that web ticket (that has been integrated via the Exernal Order Loader): but you can't verified return it
Steps To Reproduce
1) Create a ticket 1 in POS A for payment method A
2) in POS B, make sure you DON'T have payment method A
3) You can open Ticket 1 in POS B: but if you try to do verified return, you get an error JS, see image attached
Proposed SolutionWe should indeed be in a position to open a ticket and VERIFY RETURN it which contains payment method A in a POS that has NOT this payment method A configured at all
TagsNo tags attached.
Attached Filespng file icon image_2022_12_05T12_14_00_798Z.png [^] (42,392 bytes) 2022-12-05 13:22

- Relationships [ Relation Graph ] [ Dependency Graph ]
has duplicate defect 0054006 closedSABARINATH P Verified Return with payments of different currency -This receipt is not fully paid 
related to defect 0051546 closedranjith_qualiantech_com Can't VERIFY RETURN a ticket in POS that contains a payment method not configured in the POS + payment method defined in POS 

-  Notes
(0135173)
psanjuan (viewer)
2022-02-21 11:52

 As discussed with SF team, we might have a better solution depending of the funcional need for this :

- Antonio is telling us that some fixe were done in more advance versions to handle order integration within the POS with PM that are not supported / configured by the POS
- I didn't know the original need for PN to be there bu disabled so I 'd like @Rafa Roda (or @Raphael Wicher ? ) to explain it so we can see if this is a good solution ( and a better one IMO )

thank you.
(0144408)
rafaroda (viewer)
2022-12-05 11:46
edited on: 2022-12-05 13:22

 So instead of a feature request, this is considered as a bug: with no configuration extra we should indeed be in a position to open and verify return a ticket which contains payment method A in a POS that has NOT this payment method A configured at all
(0144459)
hgbot (developer)
2022-12-06 14:01

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1010 [^]
(0144460)
hgbot (developer)
2022-12-06 14:01

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.returns/-/merge_requests/47 [^]
(0144461)
hgbot (developer)
2022-12-06 14:01

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1405 [^]
(0144801)
hgbot (developer)
2022-12-19 08:42

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1010 [^]
(0144802)
hgbot (developer)
2022-12-19 08:42

 Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: 30668dab0f129577a84c35ec06cd1ab10b07c8e6
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 19-12-2022 07:22:46
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/30668dab0f129577a84c35ec06cd1ab10b07c8e6 [^]

Fixed ISSUE-48604: Updated validation when loading accepted refund payments
* If payment is not present in POS, then it should not be added in
  refund payments

---
M web/org.openbravo.retail.posterminal/app/model/business-object/ticket/AddPaymentUtils.js
---
(0144803)
hgbot (developer)
2022-12-19 08:42

 Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.returns [^]
Changeset: b9752abc6c5168888f105932d85cfbadc7e339ad
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 19-12-2022 07:22:48
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.returns/-/commit/b9752abc6c5168888f105932d85cfbadc7e339ad [^]

Related to ISSUE-48604: Foreign amount should be calculated when doing verified return
* When doing verified return, Foreign amount should be calculated
  even if payment is not present in POS

---
M web/org.openbravo.retail.returns/js/modalReturnLines.js
---
(0144804)
hgbot (developer)
2022-12-19 08:42

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.returns/-/merge_requests/47 [^]
(0144805)
hgbot (developer)
2022-12-19 08:43

 Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: f77fff86143beb13cf5f05c81c11828ba1d84325
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 19-12-2022 07:42:57
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/f77fff86143beb13cf5f05c81c11828ba1d84325 [^]

Related to ISSUE-48604: Reverse payment should be hidden if payment is not exists
* When opening paid receipt, Reverse payment should be hidden
  if payment is not exists in POS

---
M web-jspack/org.openbravo.pos2/src/components/Payments/PaymentList/PaymentAction.jsx
---
(0144806)
hgbot (developer)
2022-12-19 08:43

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1405 [^]
(0144900)
ranjith_qualiantech_com (viewer)
2022-12-21 13:33
edited on: 2022-12-21 13:36

 Steps to reproduce in livebuilds pos2 modules
Backoffice
1) Organization - "Vallblanca Store"
   Update "Allow Mixing verified return with" = "Nothing"
2) Channel Touchpoint Type - "POS2SD VBS POS2 Terminal Type"
   Payment Method - Credit Card
     Update "Allowed PMs for Refund" - "Only those defined"
     PM For Refund tab
     Add "Cash" & "USA Cash"

   Payment Method - USA Cash
     Update "Allowed PMs for Refund" - "Only those defined"
     PM For Refund tab
     Add "Cash"

POS
Click "Refresh Masterdata"
1) Add product, Complete the ticket with "Card" payment
2) Reopen last completed order and Create "Verified Returns"
3) Click "Refund" button - Payment tab will be shown
   "Cash" & "USA Cash" will be listed for Refund. (Other payments can't selected)
    https://drive.google.com/file/d/1DFFXU2VNfRmmvqiqiqVS0WkOcunfVxC0/view?usp=share_link [^]
4) Complete the "Verified Returns" by refunding through "Cash" or "USA Cash"
5) Repeat Step 1 for next Case - T1
6) Repeat Step 1 for next Case - T2

Backoffice
1) Create preference
   Property: "Web POS payment Card". Check: "Selected". Value: "N"


POS
Click "Refresh Masterdata"
1) Open ticket - T1 and Create "Verified Returns"
2) Click "Refund" button
   JS Error occurs
(0144929)
hgbot (developer)
2022-12-22 13:38

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1020 [^]
(0144930)
hgbot (developer)
2022-12-22 13:39

 Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1427 [^]
(0145145)
hgbot (developer)
2023-01-04 07:48

 Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: 6c9ff43f5aeffc2921e7fe8ae10931e5f294d71f
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 29-12-2022 09:37:39
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/6c9ff43f5aeffc2921e7fe8ae10931e5f294d71f [^]

Fixed ISSUE-48604: Refund Payment should not be generated for inactive payments

---
M web-test/model/business-object/ticket/TicketUtils.test.js
M web/org.openbravo.retail.posterminal/app/model/business-object/ticket/LoadTicketUtils.js
---
(0145146)
hgbot (developer)
2023-01-04 07:48

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1020 [^]
(0145147)
hgbot (developer)
2023-01-04 07:49

 Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 5a8a2619406d1f4c24cddcd2a3b284c05200cb63
Author: Ranjith S R <ranjith@qualiantech.com>
Date: 04-01-2023 06:49:00
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/commit/5a8a2619406d1f4c24cddcd2a3b284c05200cb63 [^]

Related to ISSUE-48604: Active Payment should be used to calculate refund payments

---
M web-jspack/org.openbravo.pos2/src/components/Payments/AuxiliaryPaymentsGrid/RefundLimitsGrid.jsx
---
(0145148)
hgbot (developer)
2023-01-04 07:49

 Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1427 [^]

- Issue History
Date Modified Username Field Change
2022-02-15 16:53 rafaroda New Issue
2022-02-15 16:53 rafaroda Assigned To => marvintm
2022-02-15 16:53 rafaroda OBNetwork customer => No
2022-02-15 16:53 rafaroda Triggers an Emergency Pack => No
2022-02-21 11:52 psanjuan Note Added: 0135173
2022-11-03 09:13 rafaroda Description Updated View Revisions
2022-11-03 09:13 rafaroda Proposed Solution updated
2022-11-03 09:17 rafaroda Summary Web POS Disable Payment Method: displayed in POS, but not usable/clickable => Web POS Disable Payment Method: displayed in POS, but not usable/clickable or hidden
2022-11-03 09:17 rafaroda Description Updated View Revisions
2022-12-02 12:44 eduardo_Argal Type feature request => defect
2022-12-05 11:46 rafaroda OBNetwork customer No => Gold
2022-12-05 11:46 rafaroda Note Added: 0144408
2022-12-05 11:46 rafaroda Summary Web POS Disable Payment Method: displayed in POS, but not usable/clickable or hidden => Can't open a ticket in POS that contains a payment method not configured in the POS
2022-12-05 11:46 rafaroda Proposed Solution updated
2022-12-05 11:48 rafaroda Description Updated View Revisions
2022-12-05 11:48 rafaroda Steps to Reproduce Updated View Revisions
2022-12-05 13:21 rafaroda Assigned To marvintm => ranjith_qualiantech_com
2022-12-05 13:21 rafaroda Summary Can't open a ticket in POS that contains a payment method not configured in the POS => Can't VERIFY RETURN a ticket in POS that contains a payment method not configured in the POS
2022-12-05 13:21 rafaroda Description Updated View Revisions
2022-12-05 13:21 rafaroda Steps to Reproduce Updated View Revisions
2022-12-05 13:21 rafaroda Proposed Solution updated
2022-12-05 13:22 rafaroda Note Edited: 0144408 View Revisions
2022-12-05 13:22 rafaroda File Added: image_2022_12_05T12_14_00_798Z.png
2022-12-05 13:35 ranjith_qualiantech_com Status new => scheduled
2022-12-06 14:01 hgbot Merge Request Status => open
2022-12-06 14:01 hgbot Note Added: 0144459
2022-12-06 14:01 hgbot Note Added: 0144460
2022-12-06 14:01 hgbot Note Added: 0144461
2022-12-19 08:42 hgbot Merge Request Status open => approved
2022-12-19 08:42 hgbot Resolution open => fixed
2022-12-19 08:42 hgbot Status scheduled => closed
2022-12-19 08:42 hgbot Note Added: 0144801
2022-12-19 08:42 hgbot Fixed in Version => RR23Q1
2022-12-19 08:42 hgbot Note Added: 0144802
2022-12-19 08:42 hgbot Note Added: 0144803
2022-12-19 08:42 hgbot Note Added: 0144804
2022-12-19 08:43 hgbot Note Added: 0144805
2022-12-19 08:43 hgbot Note Added: 0144806
2022-12-21 13:33 ranjith_qualiantech_com Note Added: 0144900
2022-12-21 13:33 ranjith_qualiantech_com Status closed => new
2022-12-21 13:33 ranjith_qualiantech_com Resolution fixed => open
2022-12-21 13:33 ranjith_qualiantech_com Fixed in Version RR23Q1 =>
2022-12-21 13:33 ranjith_qualiantech_com Status new => scheduled
2022-12-21 13:33 ranjith_qualiantech_com Note Edited: 0144900 View Revisions
2022-12-21 13:36 ranjith_qualiantech_com Note Edited: 0144900 View Revisions
2022-12-22 13:38 hgbot Note Added: 0144929
2022-12-22 13:39 hgbot Note Added: 0144930
2023-01-04 07:48 hgbot Resolution open => fixed
2023-01-04 07:48 hgbot Status scheduled => closed
2023-01-04 07:48 hgbot Fixed in Version => RR23Q1
2023-01-04 07:48 hgbot Note Added: 0145145
2023-01-04 07:48 hgbot Note Added: 0145146
2023-01-04 07:49 hgbot Note Added: 0145147
2023-01-04 07:49 hgbot Note Added: 0145148
2023-02-09 10:23 rafaroda Relationship added related to 0051546
2023-12-15 11:00 marvintm Relationship added has duplicate 0054006

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