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ID
0048313
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2021-12-23 14:552022-01-17 16:34
Reporterswathi_kamalView Statuspublic 
Assigned Toranjith_qualiantech_com 
PriorityhighResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version7.x
OS VersionOpenbravo Appliance 14.04Database version9.3.xAnt version1.9.x
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0048313: The deposit made from POS is not made. The window is hung and the movement of money is not registered.

DescriptionThe deposit made from POS is not made when the preference webpos synchronized mode is enabled. The window is hung and the movement of money is not registered. And same for extraction of money from pos.

Expected result:
Registration of the deposit of the money in the POS box.
synchronization mode ensures that the transaction has been correctly processed on the server.Synchronization of the cash flow with the serve.
Steps To ReproduceIn BackOffice:
-The WebPOS Synchronized Mode preference is activated (Y).
In POS:
1.Select the Cash Management option from the menu
2.Select the Deposit option, indicate the amount to be deposited and the destination account.
3.When pressing Done, the window hangs. The operation is not completed, getting error "transaction is in process please don't close the page".
Reproduced steps Video link:
https://drive.google.com/file/d/1PxhoCyDFc_rJlOHH7Y5mlVNx1-UhFVFi/view [^]

Consider the same case for Extraction of money from the POS
TagsNo tags attached.
Attached Files

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0048011 closedprakashmurugesan88 Remove obsolete/non-working Synchronized Mode from posterminal 

-  Notes
(0134301)
marvintm (manager)
2022-01-14 12:18
edited on: 2022-01-14 12:19

 Synchronized Mode was removed in 20Q4. We are going to add a clear error message in the POS in case it is enabled to warn the user, but the customer can be informed already about this.
(0134334)
marvintm (manager)
2022-01-17 16:34

 Finally, no further change is needed, because the Synchronized Mode preference and all its related code was removed in 22Q1 release.

- Issue History
Date Modified Username Field Change
2021-12-23 14:55 swathi_kamal New Issue
2021-12-23 14:55 swathi_kamal Assigned To => Retail
2021-12-23 14:55 swathi_kamal Triggers an Emergency Pack => No
2021-12-23 15:31 marvintm Steps to Reproduce Updated View Revisions
2022-01-03 10:11 ranjith_qualiantech_com Relationship added related to 0048011
2022-01-03 13:47 migueldejuana Assigned To Retail => migueldejuana
2022-01-14 12:18 marvintm Note Added: 0134301
2022-01-14 12:19 marvintm Note Edited: 0134301 View Revisions
2022-01-17 06:50 marvintm Assigned To migueldejuana => Retail
2022-01-17 08:33 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2022-01-17 10:37 ranjith_qualiantech_com Status new => acknowledged
2022-01-17 16:33 marvintm Status acknowledged => scheduled
2022-01-17 16:33 marvintm Status scheduled => feedback
2022-01-17 16:33 marvintm Status feedback => new
2022-01-17 16:34 marvintm Review Assigned To => marvintm
2022-01-17 16:34 marvintm Note Added: 0134334
2022-01-17 16:34 marvintm Status new => closed
2022-01-17 16:34 marvintm Resolution open => no change required

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