Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0048313Retail ModulesWeb POSpublic2021-12-23 14:552022-01-17 16:34
Reporterswathi_kamal 
Assigned Toranjith_qualiantech_com 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionno change required 
PlatformOS30OS VersionOpenbravo Appliance 14.04
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0048313: The deposit made from POS is not made. The window is hung and the movement of money is not registered.
DescriptionThe deposit made from POS is not made when the preference webpos synchronized mode is enabled. The window is hung and the movement of money is not registered. And same for extraction of money from pos.

Expected result:
Registration of the deposit of the money in the POS box.
synchronization mode ensures that the transaction has been correctly processed on the server.Synchronization of the cash flow with the serve.
Steps To ReproduceIn BackOffice:
-The WebPOS Synchronized Mode preference is activated (Y).
In POS:
1.Select the Cash Management option from the menu
2.Select the Deposit option, indicate the amount to be deposited and the destination account.
3.When pressing Done, the window hangs. The operation is not completed, getting error "transaction is in process please don't close the page".
Reproduced steps Video link:
https://drive.google.com/file/d/1PxhoCyDFc_rJlOHH7Y5mlVNx1-UhFVFi/view [^]

Consider the same case for Extraction of money from the POS
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0048011 closed prakashmurugesan88 Remove obsolete/non-working Synchronized Mode from posterminal 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2021-12-23 14:55swathi_kamalNew Issue
2021-12-23 14:55swathi_kamalAssigned To => Retail
2021-12-23 14:55swathi_kamalTriggers an Emergency Pack => No
2021-12-23 15:31marvintmSteps to Reproduce Updatedbug_revision_view_page.php?rev_id=23464#r23464
2022-01-03 10:11ranjith_qualiantech_comRelationship addedrelated to 0048011
2022-01-03 13:47migueldejuanaAssigned ToRetail => migueldejuana
2022-01-14 12:18marvintmNote Added: 0134301
2022-01-14 12:19marvintmNote Edited: 0134301bug_revision_view_page.php?bugnote_id=0134301#r23515
2022-01-17 06:50marvintmAssigned Tomigueldejuana => Retail
2022-01-17 08:33ranjith_qualiantech_comAssigned ToRetail => ranjith_qualiantech_com
2022-01-17 10:37ranjith_qualiantech_comStatusnew => acknowledged
2022-01-17 16:33marvintmStatusacknowledged => scheduled
2022-01-17 16:33marvintmStatusscheduled => feedback
2022-01-17 16:33marvintmStatusfeedback => new
2022-01-17 16:34marvintmReview Assigned To => marvintm
2022-01-17 16:34marvintmNote Added: 0134334
2022-01-17 16:34marvintmStatusnew => closed
2022-01-17 16:34marvintmResolutionopen => no change required

Notes
(0134301)
marvintm   
2022-01-14 12:18   
(edited on: 2022-01-14 12:19)
Synchronized Mode was removed in 20Q4. We are going to add a clear error message in the POS in case it is enabled to warn the user, but the customer can be informed already about this.
(0134334)
marvintm   
2022-01-17 16:34   
Finally, no further change is needed, because the Synchronized Mode preference and all its related code was removed in 22Q1 release.