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ID

0048054

Type

Category

Severity

Reproducibility

Date Submitted

Last Update

defect

[Retail Modules] Web POS

major

random

2021-11-12 15:29

2022-02-02 11:40

Reporter

dromero

View Status

public

Assigned To

ranjith_qualiantech_com

Priority

high

Resolution

fixed

Fixed in Version

Status

closed

Fix in branch

Fixed in SCM revision

Projection

none

ETA

none

Target Version

OS

Any

Database

Any

Java version

OS Version

Database version

Ant version

Product Version

pi

SCM revision

Review Assigned To

migueldejuana

Regression level

Regression date

Regression introduced in release

Regression introduced by commit

Triggers an Emergency Pack

No

Summary

0048054: Products with multiple UPC/EAN not found in Web POS

Description

When a product has 2 UPC/EAN registered by two different users, it is not found in the web pos "Scan" tab, but the behavior is random. If it is the first time you login to the webPOS, it works. If you have already logged in the web POS, it does not work unless you trigger the "Refresh Data" process. But in some cases, you will need a full refresh in order to make it work (erase cache)

Summary of some tests performed:
https://docs.google.com/spreadsheets/d/1_1ijcQZfoB6pBFSR8hJedIo-gmjUSUKOdzKUFez_jos/edit?usp=sharing [^]

Client version: Openbravo 3.0 PR20Q1.3

Steps To Reproduce

1) Log into back office with the user Openbravo and an administrative role.
2) Choose a point of sale to realize the test from "chanel - Touchpoint" tab
3) Navigate to the assortment of that POS and pick a product to do the test.
4) Navigate to the product, select the "Multi UPC" tab and create a new record with a dummy UPC/EAN
5) Logout and log back in with another user that has the permisions to create UPC/EAN codes for a product. Make sure it does not have the same role as the Openbravo user.
6) Navigate to the same product and create a new record with another dummy UPC/EAN.
7) Log into the terminal chosen for this test, with any user.
8) Go to the "Scan" tab and input the UPC/EAN created with the Openbravo user. Observe the behavior.
9) Input the UPC/EAN created with the other user. Observe the behavior.
10) If the product is found, that is the expected behavior by the client.
11) In case the product is not found, perform the "Refresh Data" process and go back to step 8.

Tags

No tags attached.

48054_multiupc.diff [^] (1,469 bytes) 2022-01-03 14:20 [Show Content] [Hide Content]

diff --git a/web/org.openbravo.retail.multiupc/js/extendUPCSearch.js b/web/org.openbravo.retail.multiupc/js/extendUPCSearch.js
index 8818a0e..055130a 100644
--- a/web/org.openbravo.retail.multiupc/js/extendUPCSearch.js
+++ b/web/org.openbravo.retail.multiupc/js/extendUPCSearch.js
@@ -48,8 +48,7 @@
           var remoteCriteria = [upcCode];
           upcCriteria.remoteFilters = remoteCriteria;
         }
-        OB.Dal.findUsingCache(
-          'multiupcSearch',
+        OB.Dal.find(
           OB.Model.MultiUPC,
           upcCriteria,
           function(d) {
@@ -68,26 +67,19 @@
                 var remoteCriteria = [m_product_id];
                 criteria.remoteFilters = remoteCriteria;
               }
-              OB.Dal.findUsingCache(
-                'productId',
+              OB.Dal.find(
                 OB.Model.Product,
                 criteria,
                 function(data) {
                   me.successCallbackProducts(data, code, callback, attrs);
                 },
-                me.errorCallback,
-                {
-                  modelsAffectedByCache: ['Product']
-                }
+                me.errorCallback
               );
             } else {
               me.successCallbackProducts(data, code, callback, attrs);
             }
           },
-          me.errorCallback,
-          {
-            modelsAffectedByCache: ['MultiUPC']
-          }
+          me.errorCallback
         );
       }
     }

Relationships [ Relation Graph ] [ Dependency Graph ]

related to	defect	0045288		closed	ranjith_qualiantech_com	MultiUPC module doesn't work correctly when scanning if many products are available in local mode
related to	feature request	0045240		closed	ranjith_qualiantech_com	MultiUPC filter by multiple UPCs should work in the SEARCH component in Remote mode

Notes
(0132999) dromero (reporter) 2021-11-12 15:45	Support Ticket: 32122 We have more videos of other tests that we can submit if necessary.

(0133302) rmagnoli (reporter) 2021-11-23 14:39	Hi team. When do you think we could get the resolution for this issue? Thanks in advance.

(0133392) dromero (reporter) 2021-11-26 16:58	Hi Team, Any update? Thanks

(0134099) ranjith_qualiantech_com (developer) 2022-01-03 13:40	Issue occurs due to the cache problem (cache was not initialized when searching UPC) explained in this issue https://issues.openbravo.com/view.php?id=45288 [^] Suggested fix was remove the findUsingCache when searching with UPC. Attached fix to the issue: 48054_multiupc.diff

(0134103) migueldejuana (developer) 2022-01-03 14:22	Reviewed

Issue History
Date Modified	Username	Field	Change
2021-11-12 15:29	dromero	New Issue
2021-11-12 15:29	dromero	Assigned To	=> Retail
2021-11-12 15:29	dromero	Regression date	=> 2021-11-26
2021-11-12 15:29	dromero	Triggers an Emergency Pack	=> No
2021-11-12 15:45	dromero	Note Added: 0132999
2021-11-23 14:39	rmagnoli	Note Added: 0133302
2021-11-26 16:58	dromero	Note Added: 0133392
2021-12-13 07:45	marvintm	Regression date	2021-11-26 =>
2021-12-14 17:09	justin_patterson	Assigned To	Retail => justin_patterson
2021-12-17 08:29	marvintm	Assigned To	justin_patterson => Retail
2021-12-28 06:48	ranjith_qualiantech_com	Assigned To	Retail => ranjith_qualiantech_com
2021-12-31 06:52	ranjith_qualiantech_com	Relationship added	related to 0045288
2021-12-31 06:54	ranjith_qualiantech_com	Relationship added	related to 0045240
2022-01-03 13:40	ranjith_qualiantech_com	Status	new => scheduled
2022-01-03 13:40	ranjith_qualiantech_com	Note Added: 0134099
2022-01-03 13:40	ranjith_qualiantech_com	Status	scheduled => resolved
2022-01-03 13:40	ranjith_qualiantech_com	Resolution	open => fixed
2022-01-03 14:20	ranjith_qualiantech_com	File Added: 48054_multiupc.diff
2022-01-03 14:22	migueldejuana	Review Assigned To	=> migueldejuana
2022-01-03 14:22	migueldejuana	Note Added: 0134103
2022-01-03 14:22	migueldejuana	Status	resolved => closed
2022-02-02 11:40	eugeni	Issue Monitored: eugeni

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