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ID
0047992
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2021-11-04 13:522021-11-24 16:51
ReporterlbressanView Statuspublic 
Assigned ToRetail 
PriorityhighResolutionduplicateFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionpiSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date2021-11-18
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0047992: Issue with customer search box

DescriptionCustomer search does not find customers that have accent marks if it is inputted without the accent marks, which makes searching for certain customers difficult.

Detailed behavior: https://watch.screencastify.com/v/xyCbSldnpfYTG4Vf2cpY [^]
Steps To Reproduce1) in webPOS, open "Customer" popup
2) Add a new customer with accent marks in their name
3) Close "Customer" popup and open it again.
4) Input customer name without accent marks, and observe that it does not find it.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
duplicate of feature request 0025897 acknowledgedTriage Platform Base Openbravo ERP Transform special characters (such as accents) when filtering 
related to feature request 0035839 acknowledgedRetail Retail Modules [SER-QA 2593] Remote search does not take into account accent characters 

-  Notes
(0133234)
marvintm (manager)
2021-11-22 07:32

This issue has been raised a couple of times over the last years, and nothing has changed actually.
(0133236)
Practics (reporter)
2021-11-22 08:16

This is not correct, it's a regression.

In livebuilds 19.q3.3 you can search without input accents marks
https://livebuilds.openbravo.com/retail_mp_3.0RR19Q3.3/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^]

In live 21Q4.1 it's not posible
(0133332)
dromero (reporter)
2021-11-24 16:51

any update?

- Issue History
Date Modified Username Field Change
2021-11-04 13:52 lbressan New Issue
2021-11-04 13:52 lbressan Assigned To => Retail
2021-11-04 13:52 lbressan Regression date => 2021-11-18
2021-11-04 13:52 lbressan Triggers an Emergency Pack => No
2021-11-04 14:07 Practics Issue Monitored: Practics
2021-11-05 12:45 lbressan Severity minor => major
2021-11-05 12:45 lbressan Type feature request => defect
2021-11-05 12:47 lbressan Priority normal => high
2021-11-22 07:32 marvintm Review Assigned To => marvintm
2021-11-22 07:32 marvintm Relationship added duplicate of 0025897
2021-11-22 07:32 marvintm Note Added: 0133234
2021-11-22 07:32 marvintm Status new => closed
2021-11-22 07:32 marvintm Resolution open => duplicate
2021-11-22 07:33 marvintm Relationship added related to 0035839
2021-11-22 08:16 Practics Note Added: 0133236
2021-11-24 16:51 dromero Note Added: 0133332


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