Openbravo Issue Tracking System - Retail Modules
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IDProjectCategoryView StatusDate SubmittedLast Update
0047992Retail ModulesWeb POSpublic2021-11-04 13:522021-11-24 16:51
Reporterlbressan 
Assigned ToRetail 
PriorityhighSeveritymajorReproducibilityalways
StatusclosedResolutionduplicate 
PlatformOS5OS Version
Product Versionpi 
Target VersionFixed in Version 
Merge Request Status
Review Assigned Tomarvintm
OBNetwork customer
Support ticket
Regression level
Regression date2021-11-18
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0047992: Issue with customer search box
DescriptionCustomer search does not find customers that have accent marks if it is inputted without the accent marks, which makes searching for certain customers difficult.

Detailed behavior: https://watch.screencastify.com/v/xyCbSldnpfYTG4Vf2cpY [^]
Steps To Reproduce1) in webPOS, open "Customer" popup
2) Add a new customer with accent marks in their name
3) Close "Customer" popup and open it again.
4) Input customer name without accent marks, and observe that it does not find it.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
duplicate of feature request 0025897 acknowledged Triage Platform Base Openbravo ERP Transform special characters (such as accents) when filtering 
related to feature request 0035839 acknowledged Retail Retail Modules [SER-QA 2593] Remote search does not take into account accent characters 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2021-11-04 13:52lbressanNew Issue
2021-11-04 13:52lbressanAssigned To => Retail
2021-11-04 13:52lbressanRegression date => 2021-11-18
2021-11-04 13:52lbressanTriggers an Emergency Pack => No
2021-11-04 14:07PracticsIssue Monitored: Practics
2021-11-05 12:45lbressanSeverityminor => major
2021-11-05 12:45lbressanTypefeature request => defect
2021-11-05 12:47lbressanPrioritynormal => high
2021-11-22 07:32marvintmReview Assigned To => marvintm
2021-11-22 07:32marvintmRelationship addedduplicate of 0025897
2021-11-22 07:32marvintmNote Added: 0133234
2021-11-22 07:32marvintmStatusnew => closed
2021-11-22 07:32marvintmResolutionopen => duplicate
2021-11-22 07:33marvintmRelationship addedrelated to 0035839
2021-11-22 08:16PracticsNote Added: 0133236
2021-11-24 16:51dromeroNote Added: 0133332

Notes
(0133234)
marvintm   
2021-11-22 07:32   
This issue has been raised a couple of times over the last years, and nothing has changed actually.
(0133236)
Practics   
2021-11-22 08:16   
This is not correct, it's a regression.

In livebuilds 19.q3.3 you can search without input accents marks
https://livebuilds.openbravo.com/retail_mp_3.0RR19Q3.3/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^]

In live 21Q4.1 it's not posible
(0133332)
dromero   
2021-11-24 16:51   
any update?