|View Issue Details|
|Type||Category||Severity||Reproducibility||Date Submitted||Last Update|
|defect||[POS2] POS||minor||always||2021-09-08 12:12||2021-09-16 11:45|
|Priority||normal||Resolution||fixed||Fixed in Version|
|Status||closed||Fix in branch||Fixed in SCM revision|
|OS Version||Database version||Ant version|
|Product Version||SCM revision|
|Review Assigned To|
|Regression introduced in release|
|Regression introduced by commit|
|Triggers an Emergency Pack||No|
0047652: Offline - Approval does work but confusing messages are displayed
|Description||Following the resolution of that mantis --> https://issues.openbravo.com/view.php?id=47215 [^] |
Approval in offline mode works well but after approving the action for the user, a message is displayed at the bottom right each time you approve an action (this message is "Application server is not available")
This message can be confusing for the users who could think the action is not done. Yet it is correctly done.
|Steps To Reproduce||Case 1 (when action can be done by the user even if the system is in offline mode)|
1. In BO, set an user action to "Require approval" for a user (User 1) and "Can use and approve" for an other (User 2) --> example : deleteLine or deleteTicket
2. Connect to POS with User 1
3. Try to do the action with approval
4. Enter User 2 credential to approve --> approval is ok without error message
5. Disconnect network from OB Central
6. Try to do the same action with approval
7. Enter User 2 credential to approve --> approval is ok but an error message appears at the bottom
|Proposed Solution||Remove this message because it does not make sense since there is no error.|
Or adapt it (information message for example instead of it)
|Tags||No tags attached.|
There are two different cases:
1. POS is offline but it's not aware of it as no request to backend has been performed yet (online icon is green). The first request in online is done to check approvals and it detects it is offline, so icon goes red.
2. It was detected to be offline (icon was already red). In this case, approval flow is done offline not even trying to do any request.
In case 1 it is fine to display the message because, as in any other flow, it is notifying the user the fact POS is going offline. In case 2, though, the message should not be displayed.
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.core2/-/merge_requests/630 [^]
Directly closing issue as related merge request is already approved.
Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.core2 [^]
Author: Javier Armendáriz <email@example.com>
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.core2/-/commit/5939d7eb409ba2771a6852f8819b8e476fec0c47 [^]
Fixed ISSUE-47652: Incorrect error message appears after approval in offline mode.
This fix prevents the error messages to appear after requesting approval in offline mode.
However, if the server is offline but the application is not aware of that, the first time we request
for approval the request will fail and the error message will appear. Once transitioned to offline,
subsequent approvals will work as expected without errors.
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.core2/-/merge_requests/630 [^]
|2021-09-08 12:12||timothee_catteeuw||New Issue|
|2021-09-08 12:12||timothee_catteeuw||Assigned To||=> Retail|
|2021-09-08 12:12||timothee_catteeuw||Triggers an Emergency Pack||=> No|
|2021-09-09 11:18||dmiguelez||Assigned To||Retail => platform|
|2021-09-09 11:18||dmiguelez||Status||new => acknowledged|
|2021-09-09 11:18||dmiguelez||Status||acknowledged => scheduled|
|2021-09-09 11:19||dmiguelez||Status||scheduled => acknowledged|
|2021-09-09 15:47||dmiguelez||Severity||major => minor|
|2021-09-10 07:00||alostale||Note Added: 0131692|
|2021-09-15 14:33||jarmendariz||Assigned To||platform => jarmendariz|
|2021-09-15 18:41||hgbot||Note Added: 0131835|
|2021-09-16 11:45||hgbot||Resolution||open => fixed|
|2021-09-16 11:45||hgbot||Status||acknowledged => closed|
|2021-09-16 11:45||hgbot||Note Added: 0131861|
|2021-09-16 11:45||hgbot||Note Added: 0131862|
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