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ID
0047634
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminoralways2021-09-06 14:432021-12-09 09:23
Reporterdorian_robillardView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0047634: POS Screen is frozen when I use Pay open ticket with cheque payment method

DescriptionWhen I use "cheque" payment method for the functionality "pay open tickets", the screen is frozen.
Steps To ReproduceOpen 2 tickets in POS and add products for both
Use "pay open tickets"
Select "cheque" payment method and click on pay total
The screen is frozen


https://drive.google.com/file/d/13n553euRPSy2xSKs1xerstEHbiOtreT0/view [^]
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0044672 closedadrianromero Payment Group Providers do not work with Pay Open Tickets 

-  Notes
(0133513)
ranjith_qualiantech_com (developer)
2021-12-07 11:53

To fix the issue,
Solution from the issue https://issues.openbravo.com/view.php?id=44672 [^] needs to be applied.
And in addition to that
Below Hook needs to be modified (it should support both Ticket and PayOpenTicket)
To differentiate, if order.get('multiOrdersList') then it is a pay open ticket else normal ticket.
OB.UTIL.HookManager.registerHook('OBPOS_preAddPayment', function(
  args,
  callbacks
) {
  let order = args.receipt,
    request = new OB.DS.Process(
      'com.openbravo.france.lbi.loyalty.process.GetTotalLoyaltyPoints'
    ),
    subs = order.get('lbiSubs'),
    bpDocumentNo = order.get('bp').get('lbicustDocumentno'),
(0133543)
marvintm (manager)
2021-12-09 09:23

No further changes need to be done to the master code. A combination of backporting a previously fixed issue, and applying a fix in custom code will solve the problem for the customer.

- Issue History
Date Modified Username Field Change
2021-09-06 14:43 dorian_robillard New Issue
2021-09-06 14:43 dorian_robillard Assigned To => Retail
2021-09-06 14:43 dorian_robillard Triggers an Emergency Pack => No
2021-09-15 08:29 guilleaer Project POS2 => Retail Modules
2021-09-15 08:30 guilleaer Category POS => Web POS
2021-12-04 06:48 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2021-12-07 11:46 ranjith_qualiantech_com Relationship added related to 0044672
2021-12-07 11:53 ranjith_qualiantech_com Note Added: 0133513
2021-12-09 09:23 marvintm Review Assigned To => marvintm
2021-12-09 09:23 marvintm Note Added: 0133543
2021-12-09 09:23 marvintm Status new => closed
2021-12-09 09:23 marvintm Resolution open => no change required


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